|By Gilad Parann-Nissany||
|February 18, 2012 05:51 AM EST||
Thor Olavsrud 18.02.2012 | CIO.com
When it comes to security in the cloud, organizations are confident in their cloud providers, but also and reluctant to expose certain types of data and applications, according to IT industry association CompTIA. Security vendors maintain the problem is one of visibility and control, and each has a solution.
It’s an oft-repeated mantra: Organizations engaged in or investigating cloud computing in any of its many flavors are concerned about security. In fact, concerns about security, data privacy and data residency are often cited as inhibitors to cloud adoption. But are the concerns justified? Some security experts say visibility and control are the missing elements.
In a recent study of IT and business executives, CompTIA, the IT industry association, found that 50 percent of respondents cited greater reliance on Internet-based applications like cloud computing and software-as-a-service as a driving factor in their cyber security concerns. But a number of cloud experts say that in many ways data in the cloud is more secure than in an on-premise installation–or at least rapidly becoming that way–especially for smaller organizations that don’t have the resources to dedicate to security technology and expert staff.
Security Staffing Issues?
Access to enough IT staff with security expertise may be particularly tricky for organizations of all sizes. CompTIA says 41 percent of organizations reported moderate or significant deficiencies in security expertise among IT staff. On average, CompTIA says organizations were about 30 percent short of their headcount devoted to security. According to the Bureau of Labor Statistics (BLS), which adds the category of Information Security Analyst in 2011, unemployment for people employed in the category stands at 0 percent.
Christopher Primault, co-founder and managing director of GetApp.com, a business software marketplace that vets cloud-based apps and organizes information about them for small businesses, says that cloud services help organizations get around this problem because they provide professionals dedicated to safeguarding your information.
“Your data is probably safer with the vast majority of vendors than if you keep it on your premises,” Primault says. “I really believe it’s true.” He adds, “We only use cloud services, so we were born in the cloud. The cost for me to keep data in-house and protect that data would be high. Frankly, by having my data in the cloud, I feel more secure.”
Primault is not alone. According to CompTIA, 85 percent of organizations using cloud services are confident or very confident in their cloud service provider when it comes to security. But those same organizations are reluctant to put certain types of data or applications in the cloud.
“There is a slight paradox among users of the cloud right now,” says Tim Herbert, research vice president with CompTIA. “They convey very strong confidence in cloud service provider security. At the same time, many companies are very reluctant to put certain types of data or applications into a cloud environment. Companies have moved some of the non-critical systems into the cloud, but they are not there yet in terms of moving their most critical systems to the cloud.”
Firms are especially reluctant to put confidential company financial data and credit card data in the cloud. CompTIA found 49 percent of small firms, 55 percent of medium firms and 56 percent of large firms were unwilling to put confidential company financial data in the cloud. When it came to credit card data, 50 percent of small firms, 50 percent of medium firms and 53 percent of large firms were reluctant.
Cloud Security Assessment Shortcomings
Even as organizations struggle between confidence in the security measures of cloud service providers and reluctance to place sensitive data in the cloud, they are also on the whole overlooking critical elements of cloud security when evaluating service providers’ security policies, Herbert says. In particular, regulatory compliance, geolocation of data and the credentials of the provider are often glossed over.
“Despite some of the concerns, only 29 percent of the companies in the study say they engage in a heavy or comprehensive review of the cloud service providers’ security practices,” Herbert says.
In the study, 50 percent of respondents say they either sometimes or rarely/never assess the geographic location of a cloud provider’s data centers. A further 46 percent say they either sometimes or rarely/never assess the regulatory compliance of cloud providers. And 44 percent say they either sometimes or rarely/never assess a provider’s identity and access management. This can lead to some unpleasant surprises, according to CompTIA.
“Recently, the City of Los Angeles and Google learned the hard way what happens when an uncertain regulatory variable is introduced into a cloud deployment,” CompTIA says in its 9th Annual Information Security Trends Study. “LA had to alter its plan to shift 30,000 city employees to Google Apps when it was discovered that Google Apps was not fully compliant with the FBI’s security requirements for connecting to the Criminal Justice Information System (CJIS), a clearinghouse of law enforcement data administered by the Department of Justice.”
CompTIA adds, “This is one notable example of what is sure to be a more regular occurrence-organizations making the transition to the cloud only to discover a security-related element that forces a change of plans. As the cloud model matures, some of these issues may naturally work themselves out, but in the shorter-term, IT solution providers and cloud vendors can provide a valuable service in reducing the likelihood of these types of situations, Longer term, third party assessments of cloud service provider security policies, procedures and capabilities may become standard.”
Securing the Cloud
In the meantime, security vendors are determined to make the cloud a trusted environment in which organizations can do business. ”The real challenge is that companies need to move to the cloud,” says Dave Canellos, CEO of Toronto-based PerspecSys, a provider of privacy, residency and security solutions for the cloud. “This isn’t a fad. It’s really about how you manage that responsibility and ensure that you protect the information that you are now managing.”
Nicholas Popp, vice president of product management and development at Symantec, acknowledges that the cloud is not quite up to par with on-premise installations when it comes to security. But he also says he believes the time is rapidly approaching.
“The cloud eventually will be more secure,” he says. “Security as a do-it-yourself operation is getting more and more difficult.”
Popp predicted that within three to five years, the cloud will be the more secure environment for small and mid-sized businesses (SMBs), while the horizon for larger enterprises is probably in the 10-year range.
“A lot of people will claim that the cloud is fundamentally insecure,” he says. “The real issue is not security, it’s more about control and visibility. It’s a trust issue. Salesforce and Google need to have good security. From a security standpoint, they’re going to be much better than most companies.”
The problem, Popp says, is that organizations don’t have a good mechanism for injecting their own security policies into cloud services and they don’t have the ability to access logs.
“The issue is that the cloud guys do not provide IT with enough control to set their own policy,” he says. “It’s actually difficult because every cloud is different. You have different APIs and security frameworks. They’re all going to have different ways to do security and expose that security. We need to create a new control point so IT can inject their own policies on top of these cloud services.”
Additionally, he says, an organization’s IT staff needs to have access to logs and backups for both regulatory compliance and the capability to perform forensics if something does get compromised. Symantec’s answer is O3, a cloud information gateway that it likens to the earth’s ozone layer. It’s intended to sit between an organization and its cloud services and act as a sort of cloud firewall. Popp says it will provide three layers of control: an identity and access control layer, an information protection layer and an information management layer. The first layer provides role-based access to information in the cloud, while the second enforces and organization’s security policy. The final layer will capture all the logs and allow organizations to demonstrate regulatory compliance.
PerspecSys takes another tack, though like Symantec it focuses on the message of control.
“We make cloud applications mission-critical for companies by ensuring that their sensitive data never moves outside the company’s network,” explains Canellos. “We help you use the application in the cloud, but keep the sensitive data behind your firewall at all times.”
PerspecSys focuses on protecting data in flight with an approach that Canellos says helps reduce the risk of data transfer, data processing and storage in the cloud.
“If you talk to data centers or the cloud providers, when the data is under their control, within the perimeter of their data center, they can give you all the assurances that the data is probably more secure than if it is with the perimeter of an SMB network,” he says. “But what happens when the data is in flight? At that point, if you look at the agreements companies have with data centers, that is no longer their responsibility.”
The PerspecSys Cloud Control Gateway uses tokenization to replace sensitive data in the cloud.
“Our solution sits between the conversation of the end user of the cloud application and the cloud,” Canellos says. “Essentially, we’re moderating the transaction between the end user and the cloud. Whatever the company has deemed to be sensitive information, we go ahead and steer that information to a local database behind the company firewall. In its place, we use replacement data.”
Israeli-firm Porticor also believes that trust and control of data in the cloud is the problem, but its answer is all about encryption and key management. Gilad Parann-Nissany, Porticor co-founder and CEO, likens Porticor’s solution to a safety deposit box in a Swiss bank. Porticor uses encryption key-splitting technology to give the customer a master encryption key common to all data objects in an application, while Porticor keeps its own set of encryption keys-’banker keys’ as Parann-Nissany refers to them-for each data object. When an application accesses the data store, it uses both parts of the key to dynamically encrypt and decrypt the data. The master key itself is homomorphically encrypted so it is never exposed, even when in use.
“The customer has control through the customer master key and the banker works very hard to secure every file and disk,” Parann-Nissany says. “Only the combination of the customer key and the banker key will open a disk.”
Moreover, the keys in Porticor’s possession are encrypted with the master key, so Porticor can’t even access the keys without the customer.
“Suppose you’re not dealing with a hacker,” Parann-Nissany says. “Your attacker is a business rival and they go to court and get a court order for your data. Because of the nature of the solution, we have nothing. Even the banker key is not there, it’s encrypted through the master key. They have to go to the customer if they want the data.”
He added, “The banker can never see the customer key. Even when it is being combined with the other keys, it is itself encrypted through this technique. The key point is that we can manage the customer keys without ever touching them or knowing them ourselves.”
CompTIA recommends that organizations use the Cloud Security Alliance (CSA) as a resource for security questions when evaluating cloud service providers. The CSA, a nonprofit organization, has a list of more than 200 questions covering data integrity, security architecture, audits, regulatory compliance, governance, physical security, legal and more. It also publishes a top-level security roadmap for cloud operations.
Thor Olavsrud is a senior writer for CIO.com. Follow him @ThorOlavsrud.
What a difference a year makes. Organizations aren’t just talking about IoT possibilities, it is now baked into their core business strategy. With IoT, billions of devices generating data from different companies on different networks around the globe need to interact. From efficiency to better customer insights to completely new business models, IoT will turn traditional business models upside down. In the new customer-centric age, the key to success is delivering critical services and apps wit...
May. 28, 2016 09:15 AM EDT Reads: 1,167
Join us at Cloud Expo | @ThingsExpo 2016 – June 7-9 at the Javits Center in New York City and November 1-3 at the Santa Clara Convention Center in Santa Clara, CA – and deliver your unique message in a way that is striking and unforgettable by taking advantage of SYS-CON's unmatched high-impact, result-driven event / media packages.
May. 28, 2016 09:00 AM EDT Reads: 2,407
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, will provide an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life ...
May. 28, 2016 08:45 AM EDT Reads: 1,960
SYS-CON Events announced today that MobiDev will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex software systems for startups and enterprises. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobile software company with over 200 develope...
May. 28, 2016 07:15 AM EDT Reads: 2,629
SoftLayer operates a global cloud infrastructure platform built for Internet scale. With a global footprint of data centers and network points of presence, SoftLayer provides infrastructure as a service to leading-edge customers ranging from Web startups to global enterprises. SoftLayer's modular architecture, full-featured API, and sophisticated automation provide unparalleled performance and control. Its flexible unified platform seamlessly spans physical and virtual devices linked via a world...
May. 28, 2016 06:00 AM EDT Reads: 2,236
Companies can harness IoT and predictive analytics to sustain business continuity; predict and manage site performance during emergencies; minimize expensive reactive maintenance; and forecast equipment and maintenance budgets and expenditures. Providing cost-effective, uninterrupted service is challenging, particularly for organizations with geographically dispersed operations.
May. 28, 2016 05:00 AM EDT Reads: 2,097
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global networ...
May. 28, 2016 05:00 AM EDT Reads: 3,216
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management...
May. 28, 2016 04:15 AM EDT Reads: 3,177
As cloud and storage projections continue to rise, the number of organizations moving to the cloud is escalating and it is clear cloud storage is here to stay. However, is it secure? Data is the lifeblood for government entities, countries, cloud service providers and enterprises alike and losing or exposing that data can have disastrous results. There are new concepts for data storage on the horizon that will deliver secure solutions for storing and moving sensitive data around the world. ...
May. 28, 2016 03:00 AM EDT Reads: 1,307
SYS-CON Events announced today Object Management Group® has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
May. 28, 2016 03:00 AM EDT Reads: 2,523
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device. For more information, please visit https://www.mangoapps.com/.
May. 28, 2016 02:30 AM EDT Reads: 812
The essence of data analysis involves setting up data pipelines that consist of several operations that are chained together – starting from data collection, data quality checks, data integration, data analysis and data visualization (including the setting up of interaction paths in that visualization). In our opinion, the challenges stem from the technology diversity at each stage of the data pipeline as well as the lack of process around the analysis.
May. 28, 2016 01:30 AM EDT Reads: 1,447
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
May. 28, 2016 01:00 AM EDT Reads: 1,928
Designing IoT applications is complex, but deploying them in a scalable fashion is even more complex. A scalable, API first IaaS cloud is a good start, but in order to understand the various components specific to deploying IoT applications, one needs to understand the architecture of these applications and figure out how to scale these components independently. In his session at @ThingsExpo, Nara Rajagopalan is CEO of Accelerite, will discuss the fundamental architecture of IoT applications, ...
May. 28, 2016 01:00 AM EDT Reads: 1,256
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
May. 28, 2016 12:30 AM EDT Reads: 2,018
SYS-CON Events announced today that Tintri Inc., a leading producer of VM-aware storage (VAS) for virtualization and cloud environments, will exhibit at the 18th International CloudExpo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
May. 28, 2016 12:15 AM EDT Reads: 2,429
In his session at 18th Cloud Expo, Bruce Swann, Senior Product Marketing Manager at Adobe, will discuss how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects). Bruce Swann has more than 15 years of experience working with digital marketing disciplines like web analytics, social med...
May. 28, 2016 12:00 AM EDT Reads: 1,335
SYS-CON Events announced today that EastBanc Technologies will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. EastBanc Technologies has been working at the frontier of technology since 1999. Today, the firm provides full-lifecycle software development delivering flexible technology solutions that seamlessly integrate with existing systems – whether on premise or cloud. EastBanc Technologies partners with p...
May. 27, 2016 11:30 PM EDT Reads: 2,324
SYS-CON Events announced today that BMC Software has been named "Siver Sponsor" of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. BMC Digital Enterprise Management is a set of innovative IT solutions designed to make digital business fast, seamless, and optimized from mainframe to mo...
May. 27, 2016 10:30 PM EDT Reads: 2,235
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discuss how businesses can gain an edge over competitors by empowering consumers to take control through IoT. We'll cite examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He'll also highlight how IoT can revitalize and restore outdated business models, making them profitable...
May. 27, 2016 07:45 PM EDT Reads: 2,896