IRVINE, CA -- (Marketwire) -- 05/08/12 -- Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba) -- www.telecom.toshiba.com, has helped Titan Machinery, its store employees and customers with Toshiba's Strata® CIX IP business telephone system via Toshiba's National Accounts Program. Based in Fargo, N.D., Titan Machinery represents a diversified mix of agricultural, construction, and consumer products dealerships located in the upper Midwest. Titan Machinery is a dealer for Case IH, Case Construction, New Holland and New Holland Construction and also represents short line equipment to meet specialized customer demand.
Patrick Walker, network administrator for Titan Machinery, identified the need for a business telephone system that would:
Titan Machinery turned to CD Communications of West Fargo, N.D. CD Communications has serviced Titan Machinery since the early 1990s and has been an Authorized Toshiba Dealer since 1995.
Installed by CD Communications, Titan Machinery's Toshiba business telephone system consists of:
Result #1: National Accounts Program for One-Stop Shop
Toshiba met Titan Machinery's requirement for a "one-stop shop" with Toshiba's National Accounts Program, which provides consistent pricing for purchase, installation, products and service with a single point of contact.
Result #2: Seamlessly Networked Headquarters and Stores
Titan Machinery's Toshiba Strata CIX systems are networked together over Toshiba's Strata Net IP networking solution, delivering direct extension dialing between the stores as well as headquarters. In addition, direct-extension dialing reduced Titan Machinery's long distance charges for calls between stores and headquarters.
Result #3: Remote Centralized Administration
Using Toshiba's Network eManager remote administration tool, Titan Machinery's IT staff can now remotely manage the entire telephone system for all locations from their desktop or laptop computers. They can easily make adds, moves and changes as well as make changes to email and voice mail boxes remotely for all 91 locations.
Bottom Line: Toshiba's Strata CIX Meets Titan Machinery's Objectives
Toshiba's Strata CIX telephone systems have met Titan Machinery's communications objectives, including:
"Together, Toshiba and CD Communications delivered on our Top 3 goals: standardization on an affordable and reliable platform that uses new technology yet is compatible with our existing cabling and original Toshiba telephones; networking of our stores with centralized voice mail and direct-dial extensions; and the ability to self administrate. It's a winning combination," said Patrick Walker, network administrator for Titan Machinery.
For an Authorized Toshiba Dealer, visit: www.telecom.toshiba.com
About Toshiba America Information Systems, Inc. (TAIS)
Headquartered in Irvine, Calif., TAIS is comprised of three business units: Digital Products Division, Imaging Systems Division, and Telecommunication Systems Division. Together, these divisions provide digital products, services and solutions, including industry-leading portable computers; televisions, TV/DVD Combination products, Blu-ray Disc and DVD products, and portable devices; imaging products for the security, medical and manufacturing markets; and IP business telephone systems with unified communications, collaboration and mobility applications. TAIS provides sales, marketing and services for its wide range of products in the United States and Latin America. TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation.
Toshiba is a world leader and innovator in pioneering high technology, a diversified manufacturer and marketer of advanced electronic and electrical products spanning digital consumer products; electronic devices and components; power systems, including nuclear energy; industrial and social infrastructure systems; and home appliances. Toshiba was founded in 1875, and today operates a global network of more than 490 companies, with 203,000 employees worldwide and annual sales surpassing 6.3 trillion yen (US$77 billion). Visit Toshiba's Web site at www.toshiba.co.jp/index.htm.
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