Welcome!

Release Management Authors: David H Deans, Liz McMillan, Jnan Dash, Lori MacVittie, Gilad Parann-Nissany

Related Topics: Microservices Expo, Mobile IoT, Agile Computing, Release Management , Cloud Security

Microservices Expo: Blog Feed Post

BYOD Policy for SMB

What things should you address?

In today’s economy, many businesses are looking at employees using their own mobile devices at work as a way to cut expenses.

One reason for the growing BYOD (Bring Your Own Device) trend is because many companies can’t afford to keep up with the latest updates in mobile technologies.  The devices employees own are frequently more advanced than what is available at work.  And they have taken the time to personalize the functionality of devices in a way that works best for them.  It’s no wonder that they want to use them at work.  They have become a part of who they are.

BYOD offers many benefits, but there are also many challenges and companies have to be prepared on how to handle them.   Despite the fact that most of the literature about developing BYOD policies is geared towards large corporations and enterprises, that doesn’t mean that small and mid sized businesses don’t need to have policies in place too, especially if you are giving your employees access to the company network and/or sensitive data.

Bigger companies tend to have large IT departments, so they are already “geared” up for dealing with many of the issues associated with employees using their own devices at work, and there is a lot that SMB’s can learn from them.

Who Pays for What?
It is easy to separate personal and business calls by looking at the monthly billing statement, but when it comes to data usage, it is not so easy.  We all want to trust our employees, but it is not always to tell whether data usage during business hours is for downloading work documents or for the latest Angry Birds update.

Suggestion – if an employee wants to use his personal device for work, ask to see a data usage history for the previous six months or so.  This will give you a baseline.  If you have employees who are using company mobile devices for similar job role, you can also use this as a baseline.   Establish monthly reimbursement of fees in advance so there is no confusion later.

Damage to Devices during Work
What happens if an employee’s mobile device is damaged during the course of a work related activity?  Will you be responsible for replacement?  And if you are, what happens if the employee’s device was “more advanced” than what was needed for the job and the replacement value is well over the cost of what it would have been if he were using a company device?

Considering the fact that most vendors offer volume discounts when they buy multiple phones for their employees, this is a very likely scenario that you will need to be prepared to handle.   Set a cap in advance for reimbursement and have the employee sign off on it, stating that he has made decision to use his own phone at work and accepts responsibility for additional costs.

Whatever you decide works best for you, make sure you address the issues of cost sharing and reimbursement before a problem arises. Your BYOD policy should explain exactly what charges the organization will and won’t reimburse.

Data Storage
There are several things to consider with regards to data storage, the first of which is making sure that there is a system in place for employees to keep business and personal data, documents and information stored separately on their phones.  Many models allow users to create completely separate profiles.  Talk to employees about how you want to handle this and have a plan to monitor it from time to time.

In addition to separate storage locations, you also need to have a plan in place for automatic back-up and storage of data outside of the actual device.   There are many Cloud-Based applications and data storage services to choose from.

Make sure that you have a plan for how you will handle what you will do in the event that a device that contains sensitive data is lost or stolen.  Will you wipe the entire device? Or just the “business” part?  What happens if there is cross-over?  Discuss this with your employees before it happens.

Technical Support
When your employees are using company mobile devices, you are responsible for providing in house support through your own IT department or through your chosen service provider.   Both of these scenarios give you control of making sure that troubleshooting and problem solving are handled quickly and efficiently.

How will you handle the issue of technical support if you allow employees to BYOD?  What happens if there is a problem with an employee’s phone that affects his ability to perform his duties?  Have a plan in advance before work time is lost.

Security Issues
Addressing the security issues of allowing your employees to have access to your company network with their mobile devices goes well beyond the scope of this article, but it is critical that you deal with this ahead of time.   Most people do not password-protect their devices and do not do their due diligence when they download applications.

If you do not have an in-house IT team, hire a consultant who specializes in mobile technologies to help you understand the potential security risks you face with BYOD and how you can minimize them.

As the expression goes, being forewarned is being forearmed.

For more information, you may want to check out the Bring-Your-Own-Device (BYOD) Toolkit, which was recently released by the U.S. Chief Information Officer and the Federal CIO Council.  It provides guidelines, case studies and sample polices that you can adapt to your business.

Read the original blog entry...

More Stories By Hovhannes Avoyan

Hovhannes Avoyan is the CEO of PicsArt, Inc.,

@ThingsExpo Stories
DX World EXPO, LLC., a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big...
While the focus and objectives of IoT initiatives are many and diverse, they all share a few common attributes, and one of those is the network. Commonly, that network includes the Internet, over which there isn't any real control for performance and availability. Or is there? The current state of the art for Big Data analytics, as applied to network telemetry, offers new opportunities for improving and assuring operational integrity. In his session at @ThingsExpo, Jim Frey, Vice President of S...
"We provide IoT solutions. We provide the most compatible solutions for many applications. Our solutions are industry agnostic and also protocol agnostic," explained Richard Han, Head of Sales and Marketing and Engineering at Systena America, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We've been engaging with a lot of customers including Panasonic, we've been involved with Cisco and now we're working with the U.S. government - the Department of Homeland Security," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We are focused on SAP running in the clouds, to make this super easy because we believe in the tremendous value of those powerful worlds - SAP and the cloud," explained Frank Stienhans, CTO of Ocean9, Inc., in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
The financial services market is one of the most data-driven industries in the world, yet it’s bogged down by legacy CPU technologies that simply can’t keep up with the task of querying and visualizing billions of records. In his session at 20th Cloud Expo, Karthik Lalithraj, a Principal Solutions Architect at Kinetica, discussed how the advent of advanced in-database analytics on the GPU makes it possible to run sophisticated data science workloads on the same database that is housing the rich...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
"The Striim platform is a full end-to-end streaming integration and analytics platform that is middleware that covers a lot of different use cases," explained Steve Wilkes, Founder and CTO at Striim, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Calligo, an innovative cloud service provider offering mid-sized companies the highest levels of data privacy and security, has been named "Bronze Sponsor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalised support service from its globally located cloud plat...
"MobiDev is a Ukraine-based software development company. We do mobile development, and we're specialists in that. But we do full stack software development for entrepreneurs, for emerging companies, and for enterprise ventures," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
In his opening keynote at 20th Cloud Expo, Michael Maximilien, Research Scientist, Architect, and Engineer at IBM, discussed the full potential of the cloud and social data requires artificial intelligence. By mixing Cloud Foundry and the rich set of Watson services, IBM's Bluemix is the best cloud operating system for enterprises today, providing rapid development and deployment of applications that can take advantage of the rich catalog of Watson services to help drive insights from the vast t...
SYS-CON Events announced today that EnterpriseTech has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. EnterpriseTech is a professional resource for news and intelligence covering the migration of high-end technologies into the enterprise and business-IT industry, with a special focus on high-tech solutions in new product development, workload management, increased effic...
SYS-CON Events announced today that Massive Networks, that helps your business operate seamlessly with fast, reliable, and secure internet and network solutions, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. As a premier telecommunications provider, Massive Networks is headquartered out of Louisville, Colorado. With years of experience under their belt, their team of...
SYS-CON Events announced today that Cloud Academy named "Bronze Sponsor" of 21st International Cloud Expo which will take place October 31 - November 2, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud com...
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and ...
SYS-CON Events announced today that CHEETAH Training & Innovation will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CHEETAH Training & Innovation is a cloud consulting and IT training firm specializing in improving clients cloud strategies and infrastructures for medium to large companies.
SYS-CON Events announced today that Datanami has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datanami is a communication channel dedicated to providing insight, analysis and up-to-the-minute information about emerging trends and solutions in Big Data. The publication sheds light on all cutting-edge technologies including networking, storage and applications, and thei...