Welcome!

Release Management Authors: Jnan Dash, Liz McMillan, Lori MacVittie, Gilad Parann-Nissany, Carmen Gonzalez

Related Topics: Microservices Expo, Mobile IoT, Agile Computing, Release Management , Cloud Security

Microservices Expo: Blog Feed Post

BYOD Policy for SMB

What things should you address?

In today’s economy, many businesses are looking at employees using their own mobile devices at work as a way to cut expenses.

One reason for the growing BYOD (Bring Your Own Device) trend is because many companies can’t afford to keep up with the latest updates in mobile technologies.  The devices employees own are frequently more advanced than what is available at work.  And they have taken the time to personalize the functionality of devices in a way that works best for them.  It’s no wonder that they want to use them at work.  They have become a part of who they are.

BYOD offers many benefits, but there are also many challenges and companies have to be prepared on how to handle them.   Despite the fact that most of the literature about developing BYOD policies is geared towards large corporations and enterprises, that doesn’t mean that small and mid sized businesses don’t need to have policies in place too, especially if you are giving your employees access to the company network and/or sensitive data.

Bigger companies tend to have large IT departments, so they are already “geared” up for dealing with many of the issues associated with employees using their own devices at work, and there is a lot that SMB’s can learn from them.

Who Pays for What?
It is easy to separate personal and business calls by looking at the monthly billing statement, but when it comes to data usage, it is not so easy.  We all want to trust our employees, but it is not always to tell whether data usage during business hours is for downloading work documents or for the latest Angry Birds update.

Suggestion – if an employee wants to use his personal device for work, ask to see a data usage history for the previous six months or so.  This will give you a baseline.  If you have employees who are using company mobile devices for similar job role, you can also use this as a baseline.   Establish monthly reimbursement of fees in advance so there is no confusion later.

Damage to Devices during Work
What happens if an employee’s mobile device is damaged during the course of a work related activity?  Will you be responsible for replacement?  And if you are, what happens if the employee’s device was “more advanced” than what was needed for the job and the replacement value is well over the cost of what it would have been if he were using a company device?

Considering the fact that most vendors offer volume discounts when they buy multiple phones for their employees, this is a very likely scenario that you will need to be prepared to handle.   Set a cap in advance for reimbursement and have the employee sign off on it, stating that he has made decision to use his own phone at work and accepts responsibility for additional costs.

Whatever you decide works best for you, make sure you address the issues of cost sharing and reimbursement before a problem arises. Your BYOD policy should explain exactly what charges the organization will and won’t reimburse.

Data Storage
There are several things to consider with regards to data storage, the first of which is making sure that there is a system in place for employees to keep business and personal data, documents and information stored separately on their phones.  Many models allow users to create completely separate profiles.  Talk to employees about how you want to handle this and have a plan to monitor it from time to time.

In addition to separate storage locations, you also need to have a plan in place for automatic back-up and storage of data outside of the actual device.   There are many Cloud-Based applications and data storage services to choose from.

Make sure that you have a plan for how you will handle what you will do in the event that a device that contains sensitive data is lost or stolen.  Will you wipe the entire device? Or just the “business” part?  What happens if there is cross-over?  Discuss this with your employees before it happens.

Technical Support
When your employees are using company mobile devices, you are responsible for providing in house support through your own IT department or through your chosen service provider.   Both of these scenarios give you control of making sure that troubleshooting and problem solving are handled quickly and efficiently.

How will you handle the issue of technical support if you allow employees to BYOD?  What happens if there is a problem with an employee’s phone that affects his ability to perform his duties?  Have a plan in advance before work time is lost.

Security Issues
Addressing the security issues of allowing your employees to have access to your company network with their mobile devices goes well beyond the scope of this article, but it is critical that you deal with this ahead of time.   Most people do not password-protect their devices and do not do their due diligence when they download applications.

If you do not have an in-house IT team, hire a consultant who specializes in mobile technologies to help you understand the potential security risks you face with BYOD and how you can minimize them.

As the expression goes, being forewarned is being forearmed.

For more information, you may want to check out the Bring-Your-Own-Device (BYOD) Toolkit, which was recently released by the U.S. Chief Information Officer and the Federal CIO Council.  It provides guidelines, case studies and sample polices that you can adapt to your business.

Read the original blog entry...

More Stories By Hovhannes Avoyan

Hovhannes Avoyan is the CEO of PicsArt, Inc.,

@ThingsExpo Stories
SYS-CON Events announced today that Tintri Inc., a leading producer of VM-aware storage (VAS) for virtualization and cloud environments, will exhibit at the 18th International CloudExpo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York. “CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
SYS-CON Events announced today that EastBanc Technologies will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. EastBanc Technologies has been working at the frontier of technology since 1999. Today, the firm provides full-lifecycle software development delivering flexible technology solutions that seamlessly integrate with existing systems – whether on premise or cloud. EastBanc Technologies partners with p...
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, will discuss the importance of WebRTC and how it enables companies to fo...
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discuss how businesses can gain an edge over competitors by empowering consumers to take control through IoT. We'll cite examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He'll also highlight how IoT can revitalize and restore outdated business models, making them profitable...
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device. For more information, please visit https://www.mangoapps.com/.
SYS-CON Events announced today the How to Create Angular 2 Clients for the Cloud Workshop, being held June 7, 2016, in conjunction with 18th Cloud Expo | @ThingsExpo, at the Javits Center in New York, NY. Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified. Now it’s a component-based well-performing framework. The immersive one-day workshop led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and...
What a difference a year makes. Organizations aren’t just talking about IoT possibilities, it is now baked into their core business strategy. With IoT, billions of devices generating data from different companies on different networks around the globe need to interact. From efficiency to better customer insights to completely new business models, IoT will turn traditional business models upside down. In the new customer-centric age, the key to success is delivering critical services and apps wit...
Join us at Cloud Expo | @ThingsExpo 2016 – June 7-9 at the Javits Center in New York City and November 1-3 at the Santa Clara Convention Center in Santa Clara, CA – and deliver your unique message in a way that is striking and unforgettable by taking advantage of SYS-CON's unmatched high-impact, result-driven event / media packages.
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, will provide an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life ...
SYS-CON Events announced today that BMC Software has been named "Siver Sponsor" of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. BMC Digital Enterprise Management is a set of innovative IT solutions designed to make digital business fast, seamless, and optimized from mainframe to mo...
SYS-CON Events announced today that MobiDev will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex software systems for startups and enterprises. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobile software company with over 200 develope...
As cloud and storage projections continue to rise, the number of organizations moving to the cloud is escalating and it is clear cloud storage is here to stay. However, is it secure? Data is the lifeblood for government entities, countries, cloud service providers and enterprises alike and losing or exposing that data can have disastrous results. There are new concepts for data storage on the horizon that will deliver secure solutions for storing and moving sensitive data around the world. ...
SoftLayer operates a global cloud infrastructure platform built for Internet scale. With a global footprint of data centers and network points of presence, SoftLayer provides infrastructure as a service to leading-edge customers ranging from Web startups to global enterprises. SoftLayer's modular architecture, full-featured API, and sophisticated automation provide unparalleled performance and control. Its flexible unified platform seamlessly spans physical and virtual devices linked via a world...
Companies can harness IoT and predictive analytics to sustain business continuity; predict and manage site performance during emergencies; minimize expensive reactive maintenance; and forecast equipment and maintenance budgets and expenditures. Providing cost-effective, uninterrupted service is challenging, particularly for organizations with geographically dispersed operations.
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global networ...
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management...
The essence of data analysis involves setting up data pipelines that consist of several operations that are chained together – starting from data collection, data quality checks, data integration, data analysis and data visualization (including the setting up of interaction paths in that visualization). In our opinion, the challenges stem from the technology diversity at each stage of the data pipeline as well as the lack of process around the analysis.
Designing IoT applications is complex, but deploying them in a scalable fashion is even more complex. A scalable, API first IaaS cloud is a good start, but in order to understand the various components specific to deploying IoT applications, one needs to understand the architecture of these applications and figure out how to scale these components independently. In his session at @ThingsExpo, Nara Rajagopalan is CEO of Accelerite, will discuss the fundamental architecture of IoT applications, ...