Welcome!

Release Management Authors: Liz McMillan, Jnan Dash, Lori MacVittie, Gilad Parann-Nissany, Carmen Gonzalez

News Feed Item

Hurricane Sandy Service Update: Verizon Is Out in Force on Veterans Day, Restoring Services for New Jersey, New York City, Long Island Customers

Company Has Purchased 8,500 Poles and 50,000 Fiber-Optic Drop Lines, Used More Than 14 Million Feet of Wire Since Sandy's Oct. 29 Landfall

BASKING RIDGE, N.J., Nov. 11, 2012 /PRNewswire/ -- On this Veterans Day (Nov. 11), Verizon technicians are on a mission that began with Hurricane Sandy's Oct. 29 landfall:  Reconnecting  voice, Internet and TV services for consumers, businesses and government clients in New Jersey, Long Island, New York City and other parts of the New York metropolitan area.

(Photo:  http://photos.prnewswire.com/prnh/20121111/NY10563-a )
(Photo:  http://photos.prnewswire.com/prnh/20121111/NY10563-b )

In a massive effort to restore services to the affected areas, Verizon has purchased 8,500 poles since Sandy blew through, compared with a monthly average of approximately 2,000 poles.  Similarly, the company has purchased 50,000 aerial fiber-optic drop lines that are being placed to connect homes and businesses to Verizon's all-fiber network post-Sandy.  In the prior six months, Verizon used 68,000 aerial fiber drops. 

Since Sandy, Verizon technicians have used more than 14 million feet of wire, compared with just over 2 million feet in an average month prior to Sandy.

(NOTE: To view or embed videos of Verizon's restoral and community outreach efforts after Hurricane Sandy, visit the video catalog at http://vz.to/sandyvideos.)

Restoration and Redeployment:

  • Verizon employees continue to restore voice, data, Internet and TV service to thousands of customers daily. 
  • The company's crews in New Jersey, Long Island and the New York City area are being reinforced by 1,200 employees from other parts of the country.  On Sunday (Nov. 11), contingents of Verizon workers from Maryland and Massachusetts drove to hard-hit areas in New Jersey and New York to replace poles and cables, restoring service to customers as commercial power is restored and Verizon crews can access Sandy-damaged facilities for the first time. 
  • Verizon continues to coordinate with commercial power companies and local authorities to resolve restoral challenges caused by downed power lines, trees and other debris.  For example, Verizon construction crews are working together with local power companies to place new poles in New Jersey communities.
  • Even as power is restored to key facilities and customers' homes or businesses, Verizon may need to repair or replace damaged equipment – such as flooded electronics in switching offices, and broken poles and downed lines in neighborhoods – to bring back service for customers. 

Customer Repairs, Replacements and Care:

  • Verizon will provide credits for landline customers who have reported an out-of-service condition related to Hurricane Sandy. 
  • Customers may suspend their Verizon landline services free of charge if they're currently unable to live in their home or operate their small business as a result of Sandy.
  • Verizon technical support will help customers determine if their equipment such as set-top boxes or home broadband routers is operable or needs replacement.  Troubleshooting tips are also available for customers at www.verizon.com/outage.
  • The company will repair or replace any consumer or small business Verizon equipment damaged by Sandy, without charge.  This includes FiOS set-top boxes, FiOS broadband routers, optical network terminals and High Speed Internet (DSL) broadband routers.

Supporting Emergency Responders and Communities:

  • Many Verizon FiOS and Verizon Wireless stores in the region are offering people without power the ability to charge their wireless devices.  To find a nearby store, visit http://vz.to/charge.  People should bring their own device chargers and call a store first to ensure it's open.  Verizon Wireless also has staged eight mobile device charging stations in the affected area.  An updated listing of locations and services can be found here.
  • Verizon's emergency fleet of vehicles and self-contained emergency inflatable-air shelters continue to assist public-safety and disaster-recovery organizations in Long Beach, Queens and Staten Island in New York, and Hazlet, Hoboken and Ortley Beach in New Jersey.  These mobile stations provide organizations with communications, Internet and video capabilities in particularly hard-hit areas where such services may not currently be available.  In addition, the Verizon vehicle at 92-24 Rockaway Beach in Queens is open to the public from 9 a.m. to 5 p.m. for free calls, device charging and Internet access.
  • To support Hurricane Sandy relief efforts, Verizon Wireless customers and the Verizon Foundation have pledged more than $3.8 million to the American Red Cross and other organizations aiding in Hurricane Sandy recovery efforts.  Customers can still make a $10 donation by texting REDCROSS to 90999, and those who would like to give more can donate up to $50 via text.  In addition, Verizon employees have donated more than $535,000 to the American Red Cross and Salvation Army to date through the Verizon Foundation's matching gifts program; the foundation will match those donations two-for-one.  For more on the Verizon Foundation's Sandy support, click here(NOTE: To view or embed a FiOS1 New Jersey video of Verizon's partnership with the American Red Cross for Sandy relief, visit http://vz.to/ZkMiq0.)

Customers can contact Verizon online at www.verizon.com/outage to report any wireline service-related issues; or call 1-800-VERIZON (1-800-837-4966).  Please note that hold times will be longer than normal due to higher calling volumes.  For prior Hurricane Sandy updates, click here.

For more information on Verizon Wireless efforts related to Hurricane Sandy, visit the Emergency Information Center

Verizon Enterprise Solutions updates are available at www.verizonbusiness.com/info/hurricane.

Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to consumer, business, government and wholesale customers.  Verizon Wireless operates America's most reliable wireless network, with nearly 96 million retail customers nationwide.  Verizon also provides converged communications, information and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers in more than 150 countries, including all of the Fortune 500.  A Dow 30 company with $111 billion in 2011 revenues, Verizon employs a diverse workforce of 184,500.  For more information, visit www.verizon.com.

VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive speeches and biographies, media contacts, high-quality video and images, and other information are available at Verizon's News Center on the World Wide Web at www.verizon.com/news.  To receive news releases by email, visit the News Center and register for customized automatic delivery of Verizon news releases.

SOURCE Verizon

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Every successful software product evolves from an idea to an enterprise system. Notably, the same way is passed by the product owner's company. In his session at 20th Cloud Expo, Oleg Lola, CEO of MobiDev, will provide a generalized overview of the evolution of a software product, the product owner, the needs that arise at various stages of this process, and the value brought by a software development partner to the product owner as a response to these needs.
In 2014, Amazon announced a new form of compute called Lambda. We didn't know it at the time, but this represented a fundamental shift in what we expect from cloud computing. Now, all of the major cloud computing vendors want to take part in this disruptive technology. In his session at 20th Cloud Expo, John Jelinek IV, a web developer at Linux Academy, will discuss why major players like AWS, Microsoft Azure, IBM Bluemix, and Google Cloud Platform are all trying to sidestep VMs and containers...
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex softw...
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, discussed the best practices that will ensure a successful smart city journey.
Technology vendors and analysts are eager to paint a rosy picture of how wonderful IoT is and why your deployment will be great with the use of their products and services. While it is easy to showcase successful IoT solutions, identifying IoT systems that missed the mark or failed can often provide more in the way of key lessons learned. In his session at @ThingsExpo, Peter Vanderminden, Principal Industry Analyst for IoT & Digital Supply Chain to Flatiron Strategies, will focus on how IoT depl...
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it m...
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet and...
"Tintri was started in 2008 with the express purpose of building a storage appliance that is ideal for virtualized environments. We support a lot of different hypervisor platforms from VMware to OpenStack to Hyper-V," explained Dan Florea, Director of Product Management at Tintri, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
In his General Session at 16th Cloud Expo, David Shacochis, host of The Hybrid IT Files podcast and Vice President at CenturyLink, investigated three key trends of the “gigabit economy" though the story of a Fortune 500 communications company in transformation. Narrating how multi-modal hybrid IT, service automation, and agile delivery all intersect, he will cover the role of storytelling and empathy in achieving strategic alignment between the enterprise and its information technology.
IoT is at the core or many Digital Transformation initiatives with the goal of re-inventing a company's business model. We all agree that collecting relevant IoT data will result in massive amounts of data needing to be stored. However, with the rapid development of IoT devices and ongoing business model transformation, we are not able to predict the volume and growth of IoT data. And with the lack of IoT history, traditional methods of IT and infrastructure planning based on the past do not app...
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus o...
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, discussed the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
"LinearHub provides smart video conferencing, which is the Roundee service, and we archive all the video conferences and we also provide the transcript," stated Sunghyuk Kim, CEO of LinearHub, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Things are changing so quickly in IoT that it would take a wizard to predict which ecosystem will gain the most traction. In order for IoT to reach its potential, smart devices must be able to work together. Today, there are a slew of interoperability standards being promoted by big names to make this happen: HomeKit, Brillo and Alljoyn. In his session at @ThingsExpo, Adam Justice, vice president and general manager of Grid Connect, will review what happens when smart devices don’t work togethe...
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...