Welcome!

Release Management Authors: David H Deans, Liz McMillan, Jnan Dash, Lori MacVittie, Gilad Parann-Nissany

Related Topics: Open Source Cloud, Linux Containers, Eclipse, Release Management , Apache, FinTech Journal

Open Source Cloud: Article

The Math of FOSS Freeloaders

Why freeloaders are essential to FOSS project success

Concerns are raised every once in a while in the broader free and open source software community about freeloaders. The attitude expressed is that if you're getting the benefit of FOSS, you should contribute. Building a business on a FOSS project you don't own, whether you're providing a service or product around a FOSS project should in return garner some sort of quid pro quo. In reality, freeloaders are desirable.

I think we need to look through the other end of the telescope. The people most often concerned about freeloaders and the free ride are actually the ones with the motivation problem - they expect free work (or "free" customers).  I recently wrote about "Making Open Source." One of the first things required is a motivation to share.  One of the next requirements is an ability to collaborate. I believe the people most likely to express concerns about freeloaders seem to be uncomfortable with the idea of sharing their work.

You almost never see this concern expressed by a company that is participating in a community it doesn't own.  They are obviously happy to be contributing and getting more than they give.  They are themselves by definition not freeloaders, and clearly the community is evolved enough that they're probably not the only outside contributing company.  Likewise, project founders and committers seem to be happy to see others using their work. All these folks already understand the dynamic.  One tends to find the freeloader concern expressed by companies that "own" the open source project.

In a former life as a consultant, I saw companies that own projects raise concerns about contribution and about "giving away their software for free."  This is really another way of saying, "we didn't receive the expected contributions in kind."  Worse, there would be discussion about users that didn't convert into customers because this would be the only forgivable reason not to contribute.  The thinking was, "somebody needs to pay."

Such companies confused customers testing the solution in the user community with genuine community users that aren't convertible leads.  The company couldn't initially fathom that developing a community of users around a technology project would:

  • Create the knowledge, expertise and experience necessary to provide a complete solution for the technology pitch to the customer.  These proof points are invaluable when actual potential customers are self-qualifying themselves in the community and testing the strength of a solution's community.
  • Create advocates and evangelists to spread awareness about a solution.
  • Create enormous inertia in the status quo around a technology they own or provide the dominant expertise around.
  • Anchor customers both in an engaged relationship as well as from a technology perspective.
  • Ultimately lead to contributions if they encourage and prepare for them.  (N.B. This is still not a conversion to a paying customer.)

I have even seen a variation on the freeloader phenomenon in relation to the Google Summer of Code: projects that haven't participated before mistakenly want to get free labour for the summer.  The Summer of Code is explicitly designed to enable computer science students to learn about open source software, to gain experience in real-world distributed software development work, and to hone their programming skills.  It's about the students - not the labour.  As the tagline says, "flip bits not burgers."  The FOSS project itself certainly benefits with exposure, training their own project members as mentors, and if the project mentors do a good job, they gain committed new blood.  But it's not about "getting free work."

It's really about the math of the situation.  A number of people have observed over the years that contributions flowing into a FOSS project hold a particular pattern.  For every thousand bug reports, a hundred developers will propose a solution in code.  Ten will actually read the submission guidelines and fix the entire bug.  One will provide a righteous fix and the contributor will have run the test harness provided, and their submission will include new test cases to prove it has been solved.  This works for communities with large user bases like MySQL and sendmail right down to very specialized communities around such things as graphics drivers.

These observations set the tone for how to think about the vector, because to get a thousand bug reports, you probably need ten thousand users in your community.  If the observations are accurate, 90% of every FOSS community must be users that don't contribute so much as a single bug report, i.e. they're freeloaders.

So, it is really about the project motivation.  Developing good software is hard work and liberally sharing the software under FOSS licenses and building a community is the best way to spread the economic costs of development and gain inbound domain expertise.  Furthermore, if you're a company that owns the actual IP for the software project, you gain the additional benefits (defined above) around developing an engaged community.

Contribution is the lifeblood of the FOSS project, so it needs to be easy to install/configure and use the software to build a broad community of users.  It needs to be easy for users to understand how and what to contribute to improve the odds of contribution.  If code is the inbound contribution, it needs to be easy for users to become code contributors.  Such people need to know what to do, how to get started, and how to contribute.  All of these activities are the project's responsibility.  From the contribution flow, a project will find its future committers and maintainers to renew the core development community.

As a project community grows and thrives it will attract businesses that want to use the software and contribute.  If the project developers meet the commercial needs for legal risk management, then an ecosystem can thrive around the FOSS project.  This adds even more users to the community as companies participate, pulling the project software into new places.

So in the end, it's all about freeloaders, but from the perspective that you want as many as possible.  That means you're "doing it right" in developing a broad base of users by making their experience easy, making it easy for them to contribute, and ultimately to create an ecosystem that continues to sustain itself.  Freeloaders are essential to the growth and success of every FOSS project.

More Stories By Stephen Walli

Stephen Walli has worked in the IT industry since 1980 as both customer and vendor. He is presently the technical director for the Outercurve Foundation.

Prior to this, he consulted on software business development and open source strategy, often working with partners like Initmarketing and InteropSystems. He organized the agenda, speakers and sponsors for the inaugural Beijing Open Source Software Forum as part of the 2007 Software Innovation Summit in Beijing. The development of the Chinese software market is an area of deep interest for him. He is a board director at eBox, and an advisor at Bitrock, Continuent, Ohloh (acquired by SourceForge in 2009), and TargetSource (each of which represents unique opportunities in the FOSS world). He was also the open-source-strategist-in-residence for Open Tuesday in Finland.

Stephen was Vice-president, Open Source Development Strategy at Optaros, Inc. through its initial 19 months. Prior to that he was a business development manager in the Windows Platform team at Microsoft working on community development, standards, and intellectual property concerns.

@ThingsExpo Stories
DX World EXPO, LLC., a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
"The Striim platform is a full end-to-end streaming integration and analytics platform that is middleware that covers a lot of different use cases," explained Steve Wilkes, Founder and CTO at Striim, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution and join Akvelon expert and IoT industry leader, Sergey Grebnov, in his session at @ThingsExpo, for an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
SYS-CON Events announced today that Calligo, an innovative cloud service provider offering mid-sized companies the highest levels of data privacy and security, has been named "Bronze Sponsor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalised support service from its globally located cloud plat...
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big...
While the focus and objectives of IoT initiatives are many and diverse, they all share a few common attributes, and one of those is the network. Commonly, that network includes the Internet, over which there isn't any real control for performance and availability. Or is there? The current state of the art for Big Data analytics, as applied to network telemetry, offers new opportunities for improving and assuring operational integrity. In his session at @ThingsExpo, Jim Frey, Vice President of S...
"We provide IoT solutions. We provide the most compatible solutions for many applications. Our solutions are industry agnostic and also protocol agnostic," explained Richard Han, Head of Sales and Marketing and Engineering at Systena America, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We've been engaging with a lot of customers including Panasonic, we've been involved with Cisco and now we're working with the U.S. government - the Department of Homeland Security," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We are focused on SAP running in the clouds, to make this super easy because we believe in the tremendous value of those powerful worlds - SAP and the cloud," explained Frank Stienhans, CTO of Ocean9, Inc., in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
The financial services market is one of the most data-driven industries in the world, yet it’s bogged down by legacy CPU technologies that simply can’t keep up with the task of querying and visualizing billions of records. In his session at 20th Cloud Expo, Karthik Lalithraj, a Principal Solutions Architect at Kinetica, discussed how the advent of advanced in-database analytics on the GPU makes it possible to run sophisticated data science workloads on the same database that is housing the rich...
"MobiDev is a Ukraine-based software development company. We do mobile development, and we're specialists in that. But we do full stack software development for entrepreneurs, for emerging companies, and for enterprise ventures," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
In his opening keynote at 20th Cloud Expo, Michael Maximilien, Research Scientist, Architect, and Engineer at IBM, discussed the full potential of the cloud and social data requires artificial intelligence. By mixing Cloud Foundry and the rich set of Watson services, IBM's Bluemix is the best cloud operating system for enterprises today, providing rapid development and deployment of applications that can take advantage of the rich catalog of Watson services to help drive insights from the vast t...
SYS-CON Events announced today that EnterpriseTech has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. EnterpriseTech is a professional resource for news and intelligence covering the migration of high-end technologies into the enterprise and business-IT industry, with a special focus on high-tech solutions in new product development, workload management, increased effic...
SYS-CON Events announced today that Massive Networks, that helps your business operate seamlessly with fast, reliable, and secure internet and network solutions, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. As a premier telecommunications provider, Massive Networks is headquartered out of Louisville, Colorado. With years of experience under their belt, their team of...
SYS-CON Events announced today that Cloud Academy named "Bronze Sponsor" of 21st International Cloud Expo which will take place October 31 - November 2, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud com...
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and ...