Welcome!

Open Web Authors: Liz McMillan, Lori MacVittie, Gilad Parann-Nissany, Carmen Gonzalez, Mark R. Hinkle

Blog Feed Post

10 « ex bonnes pratiques » à abandonner et... 10 bonnes résolutions pour 2014. Deuxième partie : postes de travail

 

Poubelle 10 %22ex best practices%22Dans la première partie de cette série de billets, j’ai présenté les 10 « ex bonnes pratiques » à abandonner en 2014.

Comme l’on fait remarquer de nombreux commentaires, l’important, après le diagnostic, c’est de définir les « nouvelles bonnes pratiques ».

Dans cette deuxième partie, je vais aborder les trois NBP, « Nouvelles Bonnes Pratiques », qui remplacent les trois anciennes « ex » 1, 2 et 3 :

  • Postes de travail obèses.
  • Master PC. 
  • Suites bureautiques obèses.

 

Un navigateur, point d’entrée universel sur le Système d’Information

NBP 1 : A partir de 2014, toute application nouvelle déployée dans l’entreprise devra être accessible par un navigateur moderne.

Les entreprises innovantes ont compris cela depuis longtemps, et disposent aujourd’hui d’un parc important d’applications auxquelles tous les clients de l’entreprise, internes ou externes, peuvent accéder depuis un navigateur.

Browsers Europe 1:2014Les tendances sur les navigateurs se confirment : en Europe, les trois leaders, Chrome, Firefox et Internet Explorer représentent 90 % des parts de marché, Safari étant en 4e position avec environ 6 %.

Dans la majorité des entreprises, grandes et moyennes, il reste encore beaucoup d’applications métiers en mode Client/Serveur ou même en interface mode caractère, et pour lesquelles des solutions « n-tiers » permettant un accès navigateur n’ont pas été mises en œuvre.

Workspaces AWSA court terme, une démarche pragmatique permettant de gérer la transition vers un S.I. 100 % navigateur consiste à déployer une solution de VDI, Virtual Desktop Infrastructure.
Les nouvelles solutions VDI, telles que celles proposées par AWS avec Workspaces, dont j’ai parlé récemment, permettent de réduire un peu le coût de cette démarche.

L’OS sous-jacent aura de moins en moins d’importance, jusqu’à devenir, progressivement, un élément mineur du poste de travail, son rôle principal étant de donner la parole à des navigateurs.

Dans les 12 à 18 mois, les améliorations des standards Web, tels que WebRTC pour les communications synchrones ou HTML5 permettront aux entreprises de proposer à leurs clients, externes et internes, un Système d’Information 100 % navigateur. C’est déjà possible aujourd’hui, en ce début d’année 2014, ce sera généralisé en 2016.

En résumé :

  • Toutes les applications proposées par l’entreprise sont accessibles depuis un navigateur.
  • Les quatre navigateurs principaux, Chrome, Firefox, IE et Safari sont acceptés, dans leurs dernières versions.

 

Variété des objets d’accès mobiles

Le choix d’un accès navigateur aux applications ouvre une voie royale à la deuxième nouvelle bonne pratique :

NBP 2 : les clients internes de l’entreprise peuvent choisir le poste de travail qui leur convient.

Liberté postes de travailCe choix peut être très large : un PC, une tablette ou un smartphone, et en toute indépendance vis-à-vis du système d’exploitation de ce dernier.

Evantail solutions postes travailPour mettre en œuvre cette deuxième bonne pratique, les entreprises ont le choix entre deux démarches principales :

  • Elles proposent un catalogue, un éventail de solutions, parmi lesquelles les clients internes font leur marché. Pour les aider dans leurs choix, il suffit de fixer pour chacun d’entre eux un coût d’usage mensuel et de le refacturer dans le budget de leur direction.
  • Mettre en œuvre un projet AVOP (Apportez Vos Outils Personnels), BYOD en anglais. En pratique, cela signifie qu’un collaborateur fait lui-même le choix de son poste de travail, le finance, le maintient, l’assure... C’est ce qui se passe aujourd’hui avec les voitures des collaborateurs, dans un monde professionnel où la « voiture de fonction » est devenue une exception. Demain, le « PC de fonction » deviendra aussi rare !

En résumé :

  • Des objets d’accès mobiles sont proposés en priorité ; les « PC de bureau » sont installés par exception, pour des usages spécifiques.
  • Toutes les familles d’objets d’accès mobiles, PC, Macintosh, tablettes, smartphones ou autres à venir (Google Glass, montres intelligentes...) sont autorisées dans l’entreprise.
  • Le système d’exploitation des objets d’accès n’est pas un critère de choix ou d’exclusion ; Android, ChromeOS, FirefoxOS, iOS, MacOS, Windows (sous toutes ces formes) ... sont des options acceptées.

 

Usages : outils bureautiques, « Cloud » et Collaboratifs

Cloud-collaborationQuelles sont les seules applications auxquelles on peut accéder depuis n’importe quel poste de travail, quel que soit sa nature ou son système d’exploitation ? Les applications natives Web, ce qui permet de formuler la troisième nouvelle bonne pratique :

NBP 3 : les outils universels de collaboration et de communication sont des applications Cloud.

Pour les entreprises, cela représente un changement majeur dans les habitudes de travail du milliard de personnes qui utilisent encore aujourd’hui les outils historiques de Microsoft, Office, Exchange, Sharepoint ou d’IBM, Lotus Notes.

Cloud Business email Radicati Group MQLa bataille pour la maîtrise de ce nouveau marché gigantesque va être homérique, entre l’ancien, Microsoft, et le nouveau, Google, comme le montre clairement cette analyse faite par le groupe Radicali ; tous les autres acteurs ont été définitivement distancés.

J’ai écrit de nombreux textes sur ce sujet, le premier et le plus détaillé il y aura bientôt 3 ans, mais mes conclusions de l’époque restent encore pour l’essentiel valides aujourd’hui. 

En 2014, les entreprises ont le choix entre deux solutions fondamentalement différentes :

  • Google Apps, la seule alternative professionnelle véritablement SaaS, Software as a Service, multi-tenant, proposée par un seul fournisseur, Google, et dont 100 % des fonctionnalités sont accessibles depuis un navigateur sur n’importe quel objet. Google Apps répond très bien aux NBP 1 et NBP 2.
  • Microsoft Office 365, version modernisée d’une solution historique, version hébergée et non SaaS. Office 365 ne répond pas aux règles NBP 1 et NBP 2 ; pour profiter des fonctionnalités haut de gamme de la solution Office 365, il est nécessaire de disposer de la suite Office sur un poste de travail obèse Windows, ce qui nous renvoie aux « ex bonnes pratiques » 1 et 3. Venant de Microsoft, cela n’étonnera personne...

 

Synthèse

Gartner TCO PCCes trois « nouvelles bonnes pratiques » permettent de répondre aux attentes de tous les « stakeholders » :

  • Les clients externes :  les applications proposées par l’entreprise sont accessibles depuis tout objet d’accès équipé d’un navigateur, sans avoir à passer par une place de marché spécifique.
  • Les clients internes à qui, enfin, on va pouvoir laisser la liberté de choisir le ou les postes de travail adaptés à leurs véritables attentes.
  • Les directions informatiques, qui vont arrêter de dépenser des fortunes pour gérer un « Master » et des postes de travail obèses dont le TCO est proche de 6 000 $/an, dixit Gartner.

Dans la troisième partie, je règlerai son compte à l’ex bonne pratique 4, les clouds privés. 

 

Read the original blog entry...

More Stories By Louis Nauges

Louis Naugès is Founder & President of Revevol, the first European Consulting organization 100% dedicated to SaaS and Cloud Computing. He has 30 years of IT experience. Very few people in Europe have his knowledge and expertise in Cloud & SaaS technologies and applications. He works directly with CIOs of very large organizations. Revevol is the first EMEA distributor of Google Apps and the largest worldwide organization deploying Google Apps is one of Revevol's clients.

@ThingsExpo Stories
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Technology is enabling a new approach to collecting and using data. This approach, commonly referred to as the "Internet of Things" (IoT), enables businesses to use real-time data from all sorts of things including machines, devices and sensors to make better decisions, improve customer service, and lower the risk in the creation of new revenue opportunities. In his General Session at Internet of @ThingsExpo, Dave Wagstaff, Vice President and Chief Architect at BSQUARE Corporation, discuss the real benefits to focus on, how to understand the requirements of a successful solution, the flow of ...
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
We’re no longer looking to the future for the IoT wave. It’s no longer a distant dream but a reality that has arrived. It’s now time to make sure the industry is in alignment to meet the IoT growing pains – cooperate and collaborate as well as innovate. In his session at @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, will examine the key ingredients to IoT success and identify solutions to challenges the industry is facing. The deep industry expertise behind this presentation will provide attendees with a leading edge view of rapidly emerging IoT oppor...
In this Women in Technology Power Panel at 15th Cloud Expo, moderated by Anne Plese, Senior Consultant, Cloud Product Marketing at Verizon Enterprise, Esmeralda Swartz, CMO at MetraTech; Evelyn de Souza, Data Privacy and Compliance Strategy Leader at Cisco Systems; Seema Jethani, Director of Product Management at Basho Technologies; Victoria Livschitz, CEO of Qubell Inc.; Anne Hungate, Senior Director of Software Quality at DIRECTV, discussed what path they took to find their spot within the technology industry and how do they see opportunities for other women in their area of expertise.
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.
The Industrial Internet revolution is now underway, enabled by connected machines and billions of devices that communicate and collaborate. The massive amounts of Big Data requiring real-time analysis is flooding legacy IT systems and giving way to cloud environments that can handle the unpredictable workloads. Yet many barriers remain until we can fully realize the opportunities and benefits from the convergence of machines and devices with Big Data and the cloud, including interoperability, data security and privacy.
Wearable devices have come of age. The primary applications of wearables so far have been "the Quantified Self" or the tracking of one's fitness and health status. We propose the evolution of wearables into social and emotional communication devices. Our BE(tm) sensor uses light to visualize the skin conductance response. Our sensors are very inexpensive and can be massively distributed to audiences or groups of any size, in order to gauge reactions to performances, video, or any kind of presentation. In her session at @ThingsExpo, Jocelyn Scheirer, CEO & Founder of Bionolux, will discuss ho...
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, examined three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective storage designed to handle the massive surge in back-end data in a world where timely analytics is e...

ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ --  IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's platform-as-a-service. The new platform enables developers to build ap...

Building low-cost wearable devices can enhance the quality of our lives. In his session at Internet of @ThingsExpo, Sai Yamanoor, Embedded Software Engineer at Altschool, provided an example of putting together a small keychain within a $50 budget that educates the user about the air quality in their surroundings. He also provided examples such as building a wearable device that provides transit or recreational information. He then reviewed the resources available to build wearable devices at home including open source hardware, the raw materials required and the options available to power s...
The Internet of Things promises to transform businesses (and lives), but navigating the business and technical path to success can be difficult to understand. In his session at @ThingsExpo, Sean Lorenz, Technical Product Manager for Xively at LogMeIn, demonstrated how to approach creating broadly successful connected customer solutions using real world business transformation studies including New England BioLabs and more.
Since 2008 and for the first time in history, more than half of humans live in urban areas, urging cities to become “smart.” Today, cities can leverage the wide availability of smartphones combined with new technologies such as Beacons or NFC to connect their urban furniture and environment to create citizen-first services that improve transportation, way-finding and information delivery. In her session at @ThingsExpo, Laetitia Gazel-Anthoine, CEO of Connecthings, will focus on successful use cases.
The Internet of Things is a misnomer. That implies that everything is on the Internet, and that simply should not be - especially for things that are blurring the line between medical devices that stimulate like a pacemaker and quantified self-sensors like a pedometer or pulse tracker. The mesh of things that we manage must be segmented into zones of trust for sensing data, transmitting data, receiving command and control administrative changes, and peer-to-peer mesh messaging. In his session at @ThingsExpo, Ryan Bagnulo, Solution Architect / Software Engineer at SOA Software, focused on desi...
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps, abiding by privacy concerns and making the concept a reality. These challenges can't be addressed w...
The Domain Name Service (DNS) is one of the most important components in networking infrastructure, enabling users and services to access applications by translating URLs (names) into IP addresses (numbers). Because every icon and URL and all embedded content on a website requires a DNS lookup loading complex sites necessitates hundreds of DNS queries. In addition, as more internet-enabled ‘Things' get connected, people will rely on DNS to name and find their fridges, toasters and toilets. According to a recent IDG Research Services Survey this rate of traffic will only grow. What's driving t...
"For over 25 years we have been working with a lot of enterprise customers and we have seen how companies create applications. And now that we have moved to cloud computing, mobile, social and the Internet of Things, we see that the market needs a new way of creating applications," stated Jesse Shiah, CEO, President and Co-Founder of AgilePoint Inc., in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example t...
The industrial software market has treated data with the mentality of “collect everything now, worry about how to use it later.” We now find ourselves buried in data, with the pervasive connectivity of the (Industrial) Internet of Things only piling on more numbers. There’s too much data and not enough information. In his session at @ThingsExpo, Bob Gates, Global Marketing Director, GE’s Intelligent Platforms business, to discuss how realizing the power of IoT, software developers are now focused on understanding how industrial data can create intelligence for industrial operations. Imagine ...