Welcome!

Release Management Authors: Liz McMillan, Jnan Dash, Lori MacVittie, Gilad Parann-Nissany, Carmen Gonzalez

News Feed Item

Fleetmatics Introduces Industry Changing Software-as-a-Service Platform with New and First-Ever Features for Service Fleet and Field Service Management

Platform Redefines the Value Businesses Can Expect from Service Fleet Management Technology Helping Turn Mobile Workforces Into Strong Top and Bottom Line Performance Drivers

DUBLIN and BOSTON, April 8, 2014 /PRNewswire/ -- Fleetmatics Group PLC (NYSE: FLTX), a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS), today announced the release of a new and bar setting platform. At the same time, Fleetmatics is also announcing three new products laden with new and, in some cases, industry-first and patented features. The new products are Fleetmatics REVEAL, a highly-differentiated business-intelligence based fleet management solution for small-and-mid-sized businesses; Fleetmatics REVEAL+, which extends Fleetmatics REVEAL to larger enterprises; and Fleetmatics WORK, a powerful field service management solution.

Fleetmatics Logo

"Today's service-based businesses have an opportunity to achieve new levels of excellence and profitability in managing their mobile workforces," said Jim Travers, Fleetmatics CEO and Chairman of the Board. "Whether for a business with five service vehicles or many thousands, Fleetmatics' new platform helps businesses to be smarter about their mobile workforces and turn them into true engines for growth, cost savings and differentiating customer service. As part of that equation, we're providing customers intelligence about their business, such as how the fleet has performed operationally in the past and how their performance compares with similar businesses. This capability is powered by tens of billions of data points gathered through the system over the past several years. This incredibly rich data set has also helped us generate the new concepts and features in our products."

The Platform
The new platform is the manifestation of Fleetmatics' vision of an ever extensible, analytics-based foundation to deliver solutions, features, insights and applications that optimize how a mobile workforce gets work done, and how a business manages those mobile assets. The products that fall under the platform offer a complete solution for service fleet and field service management designed to help businesses maximize their return on fleet and mobile workforce investments.

Fleetmatics' SaaS delivery model enables rapid set up with no up-front investment[1] allowing customers to generate compelling ROI often in just weeks.

Additionally, the SaaS model allows Fleetmatics to collect and analyze high value data points from across its customer base of approximately 22,000 service fleets and then deliver historical and benchmarking information and insights back to its customers. The comprehensive nature of a large – and fast-growing – pool of more than 52 billion data points gathered over a lengthy period helps to deliver the benchmarking information and insights with high credibility, reliability and relevance.

Free training and ongoing support is available to customers from Fleetmatics' award-winning customer service organization helping to ensure that customers know how to use – and maximize – the solution and the business-intelligence-based insights it provides.

"We worked closely with our customers to push the envelope on what could be possible with service fleet and field service management solutions," said Peter Mitchell, CTO for Fleetmatics. "After years of development, two acquisition integrations and significant investment, we believe our new products are now the most comprehensive, powerful and easy to use on the market."

"The markets for fleet and workforce management products are underpenetrated, especially in the case of small-and-mid-sized businesses," said Jean Philippe Bouchard of IDC, the premier global market intelligence firm. "This is changing quickly as businesses begin to recognize the tremendous value these solutions can create. As users become more savvy, next generation solutions, such as those from Fleetmatics, are filling gaps in demand within the space and address the key pain points that businesses with mobile workforces deal with on a daily basis. SaaS delivery is attractive to many buyers because it accelerates ROI and translates to less risk."

More About the Products
Fleetmatics REVEAL is a powerful yet simple-to-use GPS vehicle tracking solution designed to drive savings and improve productivity for virtually any mobile workforce. Fleetmatics REVEAL includes a comprehensive set of features including native apps for iPhone and Android, all designed to provide clear visibility into field activity as well as actionable insight into driver behavior and workforce productivity metrics.

Fleetmatics REVEAL+ extends Fleetmatics REVEAL and provides the additional tools necessary to address the complex requirements of a large fleet and mobile workforce. Fleetmatics REVEAL+ enables larger customers to manage complex organizational structures and large numbers of users as well as to produce executive level reporting across the entire enterprise. Fleetmatics REVEAL+ also offers an open API for straightforward integration with existing back-office systems.

Fleetmatics WORK is a mobile field service management solution designed to manage customers, jobs, schedules, invoices and fieldworkers, helping customers to save time and money while improving productivity and customer service. Fleetmatics WORK integrates with Fleetmatics REVEAL to provide additional insight into workforce productivity.

What's New – and Unique
Fleetmatics customers played a key role in the development of the new platform advising on many aspects based on real world experiences and pain points. The following new features are based primarily on these customer interactions, which guided new feature development, including look and feel and ease-of-use components. Ultimately, the result is highly-relevant, highly-differentiated – and in some cases, patented – features and products. 

Places – Geofences are an important building block of any vehicle tracking solution, making the location data more relevant and useful to a customer.  However, many customers don't invest the time to create geofences or, if they do, they often draw the geofence incorrectly, losing visibility into important activity.  Fleetmatics makes it easy by automatically creating and categorizing geofences and then, through a patented "hot spot" algorithm, suggesting corrections to geofences based on customer driving activity, a unique and powerful industry first. 

Timeline View – Fleetmatics' Timeline is a visual, interactive representation of vehicle activity enabling customers to easily consume vehicle and driver activity information without investing time in reading detail-intensive reports. Customers can scan activity for multiple vehicles at a time, quickly revealing exceptions such as late starts, early finishes, long idles or long stops and drill directly down to the incident details. The level of interactivity and drill down capabilities of this feature sets a new standard for the industry. 

Driver-Centric (rather than vehicle-centric) – One of a fleet's biggest opportunities to drive savings and productivity comes from coaching their workforce and changing driver behavior. But as drivers change vehicles, reporting becomes incomplete or inaccurate, and capturing which driver is assigned to a vehicle using a key fob or card swipe isn't enough to solve the problem.  Fleetmatics REVEAL provides comprehensive flexibility to organize your account and all of the insight in the system by either vehicle or driver. 

Money-based Metrics – Vehicle activity metrics fall short of demonstrating the true impact that activity in the field has on the bottom line for a fleet or mobile workforce.  Fleetmatics' Dashboard translates vehicle performance data into operational costs that make opportunities to drive savings easy to see. 

Live Alerts – Flexible policy making tools help users configure alerts so they are worth taking action on and allow users easy visibility into trends in policy enforcement. Fleet managers can now eliminate the noise and see real problems even faster.

Field Service Management Integration – Customers that purchase both Fleetmatics REVEAL and Fleetmatics WORK will benefit from additional capabilities enabling improved dispatch decisions and greater clarity into workforce productivity. Fleetmatics WORK connects work orders to historical vehicle activity, providing additional reports and dashboard metrics, improved accuracy and visibility into work order arrival time, actual on site time and more.

Mobile – Available for Android, iPhone and iPad, the enhanced native apps from Fleetmatics provide full featured access so customers can manage their team as smoothly from their smartphone or tablet as they do from the office.

"The improvements to Fleetmatics REVEAL are impressive – I've never had a better handle on the overall fleet and each driver within it," said Terry Murtaugh, Co-Owner for United Worldwide. "Fleetmatics makes us more efficient, allowing us to react more quickly to customer needs and to service more customers without adding resources, while still maintaining our high customer service standards. The system ROI views have helped us elevate the field service group internally, because now we can easily quantify the impact we're having on the business."

"With Fleetmatics WORK, we've transformed into a nimble, mobile-enabled organization that is more efficient and profitable," said Rich Weinssen, Owner for Hidden Fence Company. "We're now connected directly to our field workers and everything from quoting to scheduling to dispatch is faster and better. The field workers can now manage jobs end-to-end from the field and accept payment immediately when the job is done, which has improved efficiency and cash flow."

About Fleetmatics Group PLC
Fleetmatics Group PLC is a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS). Our solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business intelligence from real-time and historical vehicle and driver behavioral data.

Fleetmatics Group's intuitive, cost-effective Web-based solutions provide fleet operators with visibility into vehicle location, fuel usage, speed and mileage, and other insights into their mobile workforce, enabling them to reduce operating and capital costs, as well as increase revenue. An integrated, full-featured mobile workforce management product provides additional efficiencies related to job management by empowering the field worker and speeding the job completion process – quote through payment. Fleetmatics serves approximately 22,000 customers, with over 445,000 subscribed vehicles worldwide.

To learn more about Fleetmatics, visit www.fleetmatics.com.

Footnote
[1]Fleetmatics WORK requires field employees to have a smartphone.

Media Contact:
Juli Burda, Fleetmatics
[email protected]
Office: +1 847-378-4398
Mobile: +1 847-877-7277

Investor Contact:
Jenna Marvel, Fleetmatics
Office: +1 781-577-4657
Mobile: +1 781-801-0576
[email protected]

Logo - http://photos.prnewswire.com/prnh/20140226/NE72164LOGO-a

SOURCE Fleetmatics Group PLC

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
If you had a chance to enter on the ground level of the largest e-commerce market in the world – would you? China is the world’s most populated country with the second largest economy and the world’s fastest growing market. It is estimated that by 2018 the Chinese market will be reaching over $30 billion in gaming revenue alone. Admittedly for a foreign company, doing business in China can be challenging. Often changing laws, administrative regulations and the often inscrutable Chinese Interne...
An IoT product’s log files speak volumes about what’s happening with your products in the field, pinpointing current and potential issues, and enabling you to predict failures and save millions of dollars in inventory. But until recently, no one knew how to listen. In his session at @ThingsExpo, Dan Gettens, Chief Research Officer at OnProcess, will discuss recent research by Massachusetts Institute of Technology and OnProcess Technology, where MIT created a new, breakthrough analytics model f...
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
24Notion is full-service global creative digital marketing, technology and lifestyle agency that combines strategic ideas with customized tactical execution. With a broad understand of the art of traditional marketing, new media, communications and social influence, 24Notion uniquely understands how to connect your brand strategy with the right consumer. 24Notion ranked #12 on Corporate Social Responsibility - Book of List.
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Adobe is changing the world though digital experiences. Adobe helps customers develop and deliver high-impact experiences that differentiate brands, build loyalty, and drive revenue across every screen, including smartphones, computers, tablets and TVs. Adobe content solutions are used daily by millions of companies worldwide-from publishers and broadcasters, to enterprises, marketing agencies and household-name brands. Building on its established design leadership, Adobe enables customers not o...
Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What's more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business' foundation. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, will discuss why and how ReadyTalk diverted from healthy revenue an...
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm ...
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace.
Digital transformation is too big and important for our future success to not understand the rules that apply to it. The first three rules for winning in this age of hyper-digital transformation are: Advantages in speed, analytics and operational tempos must be captured by implementing an optimized information logistics system (OILS) Real-time operational tempos (IT, people and business processes) must be achieved Businesses that can "analyze data and act and with speed" will dominate those t...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
As ridesharing competitors and enhanced services increase, notable changes are occurring in the transportation model. Despite the cost-effective means and flexibility of ridesharing, both drivers and users will need to be aware of the connected environment and how it will impact the ridesharing experience. In his session at @ThingsExpo, Timothy Evavold, Executive Director Automotive at Covisint, will discuss key challenges and solutions to powering a ride sharing and/or multimodal model in the a...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
I'm a lonely sensor. I spend all day telling the world how I'm feeling, but none of the other sensors seem to care. I want to be connected. I want to build relationships with other sensors to be more useful for my human. I want my human to understand that when my friends next door are too hot for a while, I'll soon be flaming. And when all my friends go outside without me, I may be left behind. Don't just log my data; use the relationship graph. In his session at @ThingsExpo, Ryan Boyd, Engi...
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
SYS-CON Events announced today that ReadyTalk, a leading provider of online conferencing and webinar services, has been named Vendor Presentation Sponsor at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative tec...