Click here to close now.



Welcome!

Release Management Authors: Jnan Dash, Liz McMillan, Lori MacVittie, Gilad Parann-Nissany, Carmen Gonzalez

News Feed Item

Fleetmatics Introduces Industry Changing Software-as-a-Service Platform with New and First-Ever Features for Service Fleet and Field Service Management

Platform Redefines the Value Businesses Can Expect from Service Fleet Management Technology Helping Turn Mobile Workforces Into Strong Top and Bottom Line Performance Drivers

DUBLIN and BOSTON, April 8, 2014 /PRNewswire/ -- Fleetmatics Group PLC (NYSE: FLTX), a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS), today announced the release of a new and bar setting platform. At the same time, Fleetmatics is also announcing three new products laden with new and, in some cases, industry-first and patented features. The new products are Fleetmatics REVEAL, a highly-differentiated business-intelligence based fleet management solution for small-and-mid-sized businesses; Fleetmatics REVEAL+, which extends Fleetmatics REVEAL to larger enterprises; and Fleetmatics WORK, a powerful field service management solution.

Fleetmatics Logo

"Today's service-based businesses have an opportunity to achieve new levels of excellence and profitability in managing their mobile workforces," said Jim Travers, Fleetmatics CEO and Chairman of the Board. "Whether for a business with five service vehicles or many thousands, Fleetmatics' new platform helps businesses to be smarter about their mobile workforces and turn them into true engines for growth, cost savings and differentiating customer service. As part of that equation, we're providing customers intelligence about their business, such as how the fleet has performed operationally in the past and how their performance compares with similar businesses. This capability is powered by tens of billions of data points gathered through the system over the past several years. This incredibly rich data set has also helped us generate the new concepts and features in our products."

The Platform
The new platform is the manifestation of Fleetmatics' vision of an ever extensible, analytics-based foundation to deliver solutions, features, insights and applications that optimize how a mobile workforce gets work done, and how a business manages those mobile assets. The products that fall under the platform offer a complete solution for service fleet and field service management designed to help businesses maximize their return on fleet and mobile workforce investments.

Fleetmatics' SaaS delivery model enables rapid set up with no up-front investment[1] allowing customers to generate compelling ROI often in just weeks.

Additionally, the SaaS model allows Fleetmatics to collect and analyze high value data points from across its customer base of approximately 22,000 service fleets and then deliver historical and benchmarking information and insights back to its customers. The comprehensive nature of a large – and fast-growing – pool of more than 52 billion data points gathered over a lengthy period helps to deliver the benchmarking information and insights with high credibility, reliability and relevance.

Free training and ongoing support is available to customers from Fleetmatics' award-winning customer service organization helping to ensure that customers know how to use – and maximize – the solution and the business-intelligence-based insights it provides.

"We worked closely with our customers to push the envelope on what could be possible with service fleet and field service management solutions," said Peter Mitchell, CTO for Fleetmatics. "After years of development, two acquisition integrations and significant investment, we believe our new products are now the most comprehensive, powerful and easy to use on the market."

"The markets for fleet and workforce management products are underpenetrated, especially in the case of small-and-mid-sized businesses," said Jean Philippe Bouchard of IDC, the premier global market intelligence firm. "This is changing quickly as businesses begin to recognize the tremendous value these solutions can create. As users become more savvy, next generation solutions, such as those from Fleetmatics, are filling gaps in demand within the space and address the key pain points that businesses with mobile workforces deal with on a daily basis. SaaS delivery is attractive to many buyers because it accelerates ROI and translates to less risk."

More About the Products
Fleetmatics REVEAL is a powerful yet simple-to-use GPS vehicle tracking solution designed to drive savings and improve productivity for virtually any mobile workforce. Fleetmatics REVEAL includes a comprehensive set of features including native apps for iPhone and Android, all designed to provide clear visibility into field activity as well as actionable insight into driver behavior and workforce productivity metrics.

Fleetmatics REVEAL+ extends Fleetmatics REVEAL and provides the additional tools necessary to address the complex requirements of a large fleet and mobile workforce. Fleetmatics REVEAL+ enables larger customers to manage complex organizational structures and large numbers of users as well as to produce executive level reporting across the entire enterprise. Fleetmatics REVEAL+ also offers an open API for straightforward integration with existing back-office systems.

Fleetmatics WORK is a mobile field service management solution designed to manage customers, jobs, schedules, invoices and fieldworkers, helping customers to save time and money while improving productivity and customer service. Fleetmatics WORK integrates with Fleetmatics REVEAL to provide additional insight into workforce productivity.

What's New – and Unique
Fleetmatics customers played a key role in the development of the new platform advising on many aspects based on real world experiences and pain points. The following new features are based primarily on these customer interactions, which guided new feature development, including look and feel and ease-of-use components. Ultimately, the result is highly-relevant, highly-differentiated – and in some cases, patented – features and products. 

Places – Geofences are an important building block of any vehicle tracking solution, making the location data more relevant and useful to a customer.  However, many customers don't invest the time to create geofences or, if they do, they often draw the geofence incorrectly, losing visibility into important activity.  Fleetmatics makes it easy by automatically creating and categorizing geofences and then, through a patented "hot spot" algorithm, suggesting corrections to geofences based on customer driving activity, a unique and powerful industry first. 

Timeline View – Fleetmatics' Timeline is a visual, interactive representation of vehicle activity enabling customers to easily consume vehicle and driver activity information without investing time in reading detail-intensive reports. Customers can scan activity for multiple vehicles at a time, quickly revealing exceptions such as late starts, early finishes, long idles or long stops and drill directly down to the incident details. The level of interactivity and drill down capabilities of this feature sets a new standard for the industry. 

Driver-Centric (rather than vehicle-centric) – One of a fleet's biggest opportunities to drive savings and productivity comes from coaching their workforce and changing driver behavior. But as drivers change vehicles, reporting becomes incomplete or inaccurate, and capturing which driver is assigned to a vehicle using a key fob or card swipe isn't enough to solve the problem.  Fleetmatics REVEAL provides comprehensive flexibility to organize your account and all of the insight in the system by either vehicle or driver. 

Money-based Metrics – Vehicle activity metrics fall short of demonstrating the true impact that activity in the field has on the bottom line for a fleet or mobile workforce.  Fleetmatics' Dashboard translates vehicle performance data into operational costs that make opportunities to drive savings easy to see. 

Live Alerts – Flexible policy making tools help users configure alerts so they are worth taking action on and allow users easy visibility into trends in policy enforcement. Fleet managers can now eliminate the noise and see real problems even faster.

Field Service Management Integration – Customers that purchase both Fleetmatics REVEAL and Fleetmatics WORK will benefit from additional capabilities enabling improved dispatch decisions and greater clarity into workforce productivity. Fleetmatics WORK connects work orders to historical vehicle activity, providing additional reports and dashboard metrics, improved accuracy and visibility into work order arrival time, actual on site time and more.

Mobile – Available for Android, iPhone and iPad, the enhanced native apps from Fleetmatics provide full featured access so customers can manage their team as smoothly from their smartphone or tablet as they do from the office.

"The improvements to Fleetmatics REVEAL are impressive – I've never had a better handle on the overall fleet and each driver within it," said Terry Murtaugh, Co-Owner for United Worldwide. "Fleetmatics makes us more efficient, allowing us to react more quickly to customer needs and to service more customers without adding resources, while still maintaining our high customer service standards. The system ROI views have helped us elevate the field service group internally, because now we can easily quantify the impact we're having on the business."

"With Fleetmatics WORK, we've transformed into a nimble, mobile-enabled organization that is more efficient and profitable," said Rich Weinssen, Owner for Hidden Fence Company. "We're now connected directly to our field workers and everything from quoting to scheduling to dispatch is faster and better. The field workers can now manage jobs end-to-end from the field and accept payment immediately when the job is done, which has improved efficiency and cash flow."

About Fleetmatics Group PLC
Fleetmatics Group PLC is a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS). Our solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business intelligence from real-time and historical vehicle and driver behavioral data.

Fleetmatics Group's intuitive, cost-effective Web-based solutions provide fleet operators with visibility into vehicle location, fuel usage, speed and mileage, and other insights into their mobile workforce, enabling them to reduce operating and capital costs, as well as increase revenue. An integrated, full-featured mobile workforce management product provides additional efficiencies related to job management by empowering the field worker and speeding the job completion process – quote through payment. Fleetmatics serves approximately 22,000 customers, with over 445,000 subscribed vehicles worldwide.

To learn more about Fleetmatics, visit www.fleetmatics.com.

Footnote
[1]Fleetmatics WORK requires field employees to have a smartphone.

Media Contact:
Juli Burda, Fleetmatics
[email protected]
Office: +1 847-378-4398
Mobile: +1 847-877-7277

Investor Contact:
Jenna Marvel, Fleetmatics
Office: +1 781-577-4657
Mobile: +1 781-801-0576
[email protected]

Logo - http://photos.prnewswire.com/prnh/20140226/NE72164LOGO-a

SOURCE Fleetmatics Group PLC

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
"delaPlex is a software development company. We do team-based outsourcing development," explained Mark Rivers, COO and Co-founder of delaPlex Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discussed how businesses can gain an edge over competitors by empowering consumers to take control through IoT. He cited examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He also highlighted how IoT can revitalize and restore outdated business models, making them profitable ...
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
Connected devices and the industrial internet are growing exponentially every year with Cisco expecting 50 billion devices to be in operation by 2020. In this period of growth, location-based insights are becoming invaluable to many businesses as they adopt new connected technologies. Knowing when and where these devices connect from is critical for a number of scenarios in supply chain management, disaster management, emergency response, M2M, location marketing and more. In his session at @Th...
Basho Technologies has announced the latest release of Basho Riak TS, version 1.3. Riak TS is an enterprise-grade NoSQL database optimized for Internet of Things (IoT). The open source version enables developers to download the software for free and use it in production as well as make contributions to the code and develop applications around Riak TS. Enhancements to Riak TS make it quick, easy and cost-effective to spin up an instance to test new ideas and build IoT applications. In addition to...
When people aren’t talking about VMs and containers, they’re talking about serverless architecture. Serverless is about no maintenance. It means you are not worried about low-level infrastructural and operational details. An event-driven serverless platform is a great use case for IoT. In his session at @ThingsExpo, Animesh Singh, an STSM and Lead for IBM Cloud Platform and Infrastructure, will detail how to build a distributed serverless, polyglot, microservices framework using open source tec...
Apixio Inc. has raised $19.3 million in Series D venture capital funding led by SSM Partners with participation from First Analysis, Bain Capital Ventures and Apixio’s largest angel investor. Apixio will dedicate the proceeds toward advancing and scaling products powered by its cognitive computing platform, further enabling insights for optimal patient care. The Series D funding comes as Apixio experiences strong momentum and increasing demand for its HCC Profiler solution, which mines unstruc...
IoT offers a value of almost $4 trillion to the manufacturing industry through platforms that can improve margins, optimize operations & drive high performance work teams. By using IoT technologies as a foundation, manufacturing customers are integrating worker safety with manufacturing systems, driving deep collaboration and utilizing analytics to exponentially increased per-unit margins. However, as Benoit Lheureux, the VP for Research at Gartner points out, “IoT project implementers often ...
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his Day 2 Keynote at @ThingsExpo, Henrik Kenani Dahlgren, Portfolio Marketing Manager at Ericsson, discussed how to plan to cooperate, partner, and form lasting all-star teams to change t...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
Presidio has received the 2015 EMC Partner Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) program. Presidio was also honored as the 2015 EMC Americas Marketing Excellence Partner of the Year and 2015 Mid-Market East Partner of the Year. The EMC PSQ program is a project-specific survey program designed for partners with Service Partner designations to solicit customer feedbac...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.