|By PR Newswire||
|April 8, 2014 11:00 AM EDT||
DUBLIN and BOSTON, April 8, 2014 /PRNewswire/ -- Fleetmatics Group PLC (NYSE: FLTX), a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS), today announced the release of a new and bar setting platform. At the same time, Fleetmatics is also announcing three new products laden with new and, in some cases, industry-first and patented features. The new products are Fleetmatics REVEAL, a highly-differentiated business-intelligence based fleet management solution for small-and-mid-sized businesses; Fleetmatics REVEAL+, which extends Fleetmatics REVEAL to larger enterprises; and Fleetmatics WORK, a powerful field service management solution.
"Today's service-based businesses have an opportunity to achieve new levels of excellence and profitability in managing their mobile workforces," said Jim Travers, Fleetmatics CEO and Chairman of the Board. "Whether for a business with five service vehicles or many thousands, Fleetmatics' new platform helps businesses to be smarter about their mobile workforces and turn them into true engines for growth, cost savings and differentiating customer service. As part of that equation, we're providing customers intelligence about their business, such as how the fleet has performed operationally in the past and how their performance compares with similar businesses. This capability is powered by tens of billions of data points gathered through the system over the past several years. This incredibly rich data set has also helped us generate the new concepts and features in our products."
The new platform is the manifestation of Fleetmatics' vision of an ever extensible, analytics-based foundation to deliver solutions, features, insights and applications that optimize how a mobile workforce gets work done, and how a business manages those mobile assets. The products that fall under the platform offer a complete solution for service fleet and field service management designed to help businesses maximize their return on fleet and mobile workforce investments.
Fleetmatics' SaaS delivery model enables rapid set up with no up-front investment allowing customers to generate compelling ROI often in just weeks.
Additionally, the SaaS model allows Fleetmatics to collect and analyze high value data points from across its customer base of approximately 22,000 service fleets and then deliver historical and benchmarking information and insights back to its customers. The comprehensive nature of a large – and fast-growing – pool of more than 52 billion data points gathered over a lengthy period helps to deliver the benchmarking information and insights with high credibility, reliability and relevance.
Free training and ongoing support is available to customers from Fleetmatics' award-winning customer service organization helping to ensure that customers know how to use – and maximize – the solution and the business-intelligence-based insights it provides.
"We worked closely with our customers to push the envelope on what could be possible with service fleet and field service management solutions," said Peter Mitchell, CTO for Fleetmatics. "After years of development, two acquisition integrations and significant investment, we believe our new products are now the most comprehensive, powerful and easy to use on the market."
"The markets for fleet and workforce management products are underpenetrated, especially in the case of small-and-mid-sized businesses," said Jean Philippe Bouchard of IDC, the premier global market intelligence firm. "This is changing quickly as businesses begin to recognize the tremendous value these solutions can create. As users become more savvy, next generation solutions, such as those from Fleetmatics, are filling gaps in demand within the space and address the key pain points that businesses with mobile workforces deal with on a daily basis. SaaS delivery is attractive to many buyers because it accelerates ROI and translates to less risk."
More About the Products
Fleetmatics REVEAL is a powerful yet simple-to-use GPS vehicle tracking solution designed to drive savings and improve productivity for virtually any mobile workforce. Fleetmatics REVEAL includes a comprehensive set of features including native apps for iPhone and Android, all designed to provide clear visibility into field activity as well as actionable insight into driver behavior and workforce productivity metrics.
Fleetmatics REVEAL+ extends Fleetmatics REVEAL and provides the additional tools necessary to address the complex requirements of a large fleet and mobile workforce. Fleetmatics REVEAL+ enables larger customers to manage complex organizational structures and large numbers of users as well as to produce executive level reporting across the entire enterprise. Fleetmatics REVEAL+ also offers an open API for straightforward integration with existing back-office systems.
Fleetmatics WORK is a mobile field service management solution designed to manage customers, jobs, schedules, invoices and fieldworkers, helping customers to save time and money while improving productivity and customer service. Fleetmatics WORK integrates with Fleetmatics REVEAL to provide additional insight into workforce productivity.
What's New – and Unique
Fleetmatics customers played a key role in the development of the new platform advising on many aspects based on real world experiences and pain points. The following new features are based primarily on these customer interactions, which guided new feature development, including look and feel and ease-of-use components. Ultimately, the result is highly-relevant, highly-differentiated – and in some cases, patented – features and products.
Places – Geofences are an important building block of any vehicle tracking solution, making the location data more relevant and useful to a customer. However, many customers don't invest the time to create geofences or, if they do, they often draw the geofence incorrectly, losing visibility into important activity. Fleetmatics makes it easy by automatically creating and categorizing geofences and then, through a patented "hot spot" algorithm, suggesting corrections to geofences based on customer driving activity, a unique and powerful industry first.
Timeline View – Fleetmatics' Timeline is a visual, interactive representation of vehicle activity enabling customers to easily consume vehicle and driver activity information without investing time in reading detail-intensive reports. Customers can scan activity for multiple vehicles at a time, quickly revealing exceptions such as late starts, early finishes, long idles or long stops and drill directly down to the incident details. The level of interactivity and drill down capabilities of this feature sets a new standard for the industry.
Driver-Centric (rather than vehicle-centric) – One of a fleet's biggest opportunities to drive savings and productivity comes from coaching their workforce and changing driver behavior. But as drivers change vehicles, reporting becomes incomplete or inaccurate, and capturing which driver is assigned to a vehicle using a key fob or card swipe isn't enough to solve the problem. Fleetmatics REVEAL provides comprehensive flexibility to organize your account and all of the insight in the system by either vehicle or driver.
Money-based Metrics – Vehicle activity metrics fall short of demonstrating the true impact that activity in the field has on the bottom line for a fleet or mobile workforce. Fleetmatics' Dashboard translates vehicle performance data into operational costs that make opportunities to drive savings easy to see.
Live Alerts – Flexible policy making tools help users configure alerts so they are worth taking action on and allow users easy visibility into trends in policy enforcement. Fleet managers can now eliminate the noise and see real problems even faster.
Field Service Management Integration – Customers that purchase both Fleetmatics REVEAL and Fleetmatics WORK will benefit from additional capabilities enabling improved dispatch decisions and greater clarity into workforce productivity. Fleetmatics WORK connects work orders to historical vehicle activity, providing additional reports and dashboard metrics, improved accuracy and visibility into work order arrival time, actual on site time and more.
Mobile – Available for Android, iPhone and iPad, the enhanced native apps from Fleetmatics provide full featured access so customers can manage their team as smoothly from their smartphone or tablet as they do from the office.
"The improvements to Fleetmatics REVEAL are impressive – I've never had a better handle on the overall fleet and each driver within it," said Terry Murtaugh, Co-Owner for United Worldwide. "Fleetmatics makes us more efficient, allowing us to react more quickly to customer needs and to service more customers without adding resources, while still maintaining our high customer service standards. The system ROI views have helped us elevate the field service group internally, because now we can easily quantify the impact we're having on the business."
"With Fleetmatics WORK, we've transformed into a nimble, mobile-enabled organization that is more efficient and profitable," said Rich Weinssen, Owner for Hidden Fence Company. "We're now connected directly to our field workers and everything from quoting to scheduling to dispatch is faster and better. The field workers can now manage jobs end-to-end from the field and accept payment immediately when the job is done, which has improved efficiency and cash flow."
About Fleetmatics Group PLC
Fleetmatics Group PLC is a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS). Our solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business intelligence from real-time and historical vehicle and driver behavioral data.
Fleetmatics Group's intuitive, cost-effective Web-based solutions provide fleet operators with visibility into vehicle location, fuel usage, speed and mileage, and other insights into their mobile workforce, enabling them to reduce operating and capital costs, as well as increase revenue. An integrated, full-featured mobile workforce management product provides additional efficiencies related to job management by empowering the field worker and speeding the job completion process – quote through payment. Fleetmatics serves approximately 22,000 customers, with over 445,000 subscribed vehicles worldwide.
To learn more about Fleetmatics, visit www.fleetmatics.com.
Fleetmatics WORK requires field employees to have a smartphone.
Juli Burda, Fleetmatics
Office: +1 847-378-4398
Mobile: +1 847-877-7277
Jenna Marvel, Fleetmatics
Office: +1 781-577-4657
Mobile: +1 781-801-0576
SOURCE Fleetmatics Group PLC
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
Mar. 27, 2017 11:15 AM EDT Reads: 2,338
SYS-CON Events announced today that HTBase will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. HTBase (Gartner 2016 Cool Vendor) delivers a Composable IT infrastructure solution architected for agility and increased efficiency. It turns compute, storage, and fabric into fluid pools of resources that are easily composed and re-composed to meet each application’s needs. With HTBase, companies can quickly prov...
Mar. 27, 2017 10:30 AM EDT Reads: 2,982
SYS-CON Events announced today that Infranics will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Since 2000, Infranics has developed SysMaster Suite, which is required for the stable and efficient management of ICT infrastructure. The ICT management solution developed and provided by Infranics continues to add intelligence to the ICT infrastructure through the IMC (Infra Management Cycle) based on mathemat...
Mar. 27, 2017 10:30 AM EDT Reads: 3,110
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and management into a ...
Mar. 27, 2017 09:30 AM EDT Reads: 2,089
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
Mar. 27, 2017 08:30 AM EDT Reads: 1,304
There are 66 million network cameras capturing terabytes of data. How did factories in Japan improve physical security at the facilities and improve employee productivity? Edge Computing reduces possible kilobytes of data collected per second to only a few kilobytes of data transmitted to the public cloud every day. Data is aggregated and analyzed close to sensors so only intelligent results need to be transmitted to the cloud. Non-essential data is recycled to optimize storage.
Mar. 27, 2017 08:15 AM EDT Reads: 3,072
"I think that everyone recognizes that for IoT to really realize its full potential and value that it is about creating ecosystems and marketplaces and that no single vendor is able to support what is required," explained Esmeralda Swartz, VP, Marketing Enterprise and Cloud at Ericsson, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Mar. 27, 2017 08:00 AM EDT Reads: 4,311
SYS-CON Events announced today that Outlyer, a monitoring service for DevOps and operations teams, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Outlyer is a monitoring service for DevOps and Operations teams running Cloud, SaaS, Microservices and IoT deployments. Designed for today's dynamic environments that need beyond cloud-scale monitoring, we make monitoring effortless so you ...
Mar. 27, 2017 02:15 AM EDT Reads: 4,271
My team embarked on building a data lake for our sales and marketing data to better understand customer journeys. This required building a hybrid data pipeline to connect our cloud CRM with the new Hadoop Data Lake. One challenge is that IT was not in a position to provide support until we proved value and marketing did not have the experience, so we embarked on the journey ourselves within the product marketing team for our line of business within Progress. In his session at @BigDataExpo, Sum...
Mar. 27, 2017 01:45 AM EDT Reads: 3,015
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
Mar. 27, 2017 01:15 AM EDT Reads: 1,950
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
Mar. 27, 2017 12:45 AM EDT Reads: 2,231
What sort of WebRTC based applications can we expect to see over the next year and beyond? One way to predict development trends is to see what sorts of applications startups are building. In his session at @ThingsExpo, Arin Sime, founder of WebRTC.ventures, will discuss the current and likely future trends in WebRTC application development based on real requests for custom applications from real customers, as well as other public sources of information,
Mar. 27, 2017 12:30 AM EDT Reads: 915
China Unicom exhibit at the 19th International Cloud Expo, which took place at the Santa Clara Convention Center in Santa Clara, CA, in November 2016. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE FDD, TD-LTE), fixed-line broadband, ICT, data communica...
Mar. 27, 2017 12:00 AM EDT Reads: 3,427
With the introduction of IoT and Smart Living in every aspect of our lives, one question has become relevant: What are the security implications? To answer this, first we have to look and explore the security models of the technologies that IoT is founded upon. In his session at @ThingsExpo, Nevi Kaja, a Research Engineer at Ford Motor Company, will discuss some of the security challenges of the IoT infrastructure and relate how these aspects impact Smart Living. The material will be delivered i...
Mar. 26, 2017 09:45 PM EDT Reads: 2,121
Apache Hadoop is emerging as a distributed platform for handling large and fast incoming streams of data. Predictive maintenance, supply chain optimization, and Internet-of-Things analysis are examples where Hadoop provides the scalable storage, processing, and analytics platform to gain meaningful insights from granular data that is typically only valuable from a large-scale, aggregate view. One architecture useful for capturing and analyzing streaming data is the Lambda Architecture, represent...
Mar. 26, 2017 08:30 PM EDT Reads: 6,245
As organizations realize the scope of the Internet of Things, gaining key insights from Big Data, through the use of advanced analytics, becomes crucial. However, IoT also creates the need for petabyte scale storage of data from millions of devices. A new type of Storage is required which seamlessly integrates robust data analytics with massive scale. These storage systems will act as “smart systems” provide in-place analytics that speed discovery and enable businesses to quickly derive meaningf...
Mar. 26, 2017 07:45 PM EDT Reads: 9,684
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, will provide a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services ...
Mar. 26, 2017 06:45 PM EDT Reads: 4,369
SYS-CON Events announced today that Ocean9will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Ocean9 provides cloud services for Backup, Disaster Recovery (DRaaS) and instant Innovation, and redefines enterprise infrastructure with its cloud native subscription offerings for mission critical SAP workloads.
Mar. 26, 2017 06:30 PM EDT Reads: 2,142
The taxi industry never saw Uber coming. Startups are a threat to incumbents like never before, and a major enabler for startups is that they are instantly “cloud ready.” If innovation moves at the pace of IT, then your company is in trouble. Why? Because your data center will not keep up with frenetic pace AWS, Microsoft and Google are rolling out new capabilities In his session at 20th Cloud Expo, Don Browning, VP of Cloud Architecture at Turner, will posit that disruption is inevitable for c...
Mar. 26, 2017 05:00 PM EDT Reads: 2,209
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Mar. 26, 2017 02:30 PM EDT Reads: 1,919