Open Web Developer News Desk
Zoho Claims Google Was Salesforce's Second Choice
Zoho's Resident Blogger Sridhar Vembu Mentioned In His Blog That Benioff, Salesforce's CEO, Had Tried To Buy Zoho
Apr. 21, 2008 04:00 PM
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There might have been no industry-tingling Google-Salesforce
alliance the other day if Zoho had accepted any of Marc Benioff’s “repeated”
offers to buy Zoho outright a few months ago.
Zoho’s resident blogger and CEO of its parent company
AdventNet, Sridhar Vembu, was dumping on Salesforce – an understandable
exercise since Zoho’s stash of SaaS Office-wannabe productivity programs
includes a Salesforce rival CRM module – when he happened to mention that
Benioff, Salesforce’s CEO, had tried to buy Zoho.
Benioff likes to position Microsoft as old-fashioned and
passé.
Vembu uses the same dictionary when talking about
Salesforce.
He claims Benioff has little comprehension of the value of
an open ecosystem and is “still playing a 1990s software game, with expensive
software (sorry, software-as-a-service!) and a business model that is sure to
make Larry Ellison flinch, which is saying something.”
He produced a spreadsheet using data from Google Finance
that shows that Salesforce is spending nearly eight times on sales and
marketing that it does on R&D, which Vembu calls “business model bloat” and
an “evolutionary dead-end.”
Then he tells the following story, assuring readers he is
not under NDA:
“Several months ago,” he says, “Salesforce.com invited us to
participate in their AppExchange ecosystem. They knew of our Zoho CRM
competition (which is why it was mutually agreed than an NDA was
inappropriate), but the AppExchanage folks thought it was still good for their
ecosystem. We agreed that it would be good for both of us, so we worked on
making Zoho work with AppExchange, with their help & support. We invested
in R&D to make the integration work, and we were about a week from launch,
when Marc Benioff decided to pull the plug. He invited me for discussions. He
offered repeatedly to acquire Zoho outright, which we rejected. I told him
there is absolutely no fit between our companies, particularly with his
business model (as noted above) and our business model. I told him there is
just no cultural fit between our companies and such an acquisition would be
miserable for both parties. Finally, he offered to let us integrate Zoho into
AppExchange, provided we pull the plug on Zoho CRM. We told him that kind of
pre-condition is totally unacceptable, and it also completely negates his
claims of openness of their platform. Needless to say, we never did agree on
the issue, and we dropped the integration effort.”
He claims the integration of Google and Salesforce – for all
the speculation about Google buying Salesforce – won’t last because the
business models are so different.
On Wednesday, to compete against saleforce, Zoho upgraded
its CRM module and came up with an “affordable” Enterprise Edition for medium
to large companies. It apparently adds role-based security administration,
multi-language support, SSL support and integration with Zoho’s spreadsheet.
A Personal Edition is free, a Professional Edition is $12 a
user a month and the Enterprise Edition is $25 a user a month. Both
Professional and Enterprise
are free to the first three users.
See http://blogs.zoho.com/.
About Maureen O'GaraMaureen O'Gara is the Virtualization News Desk editor of SYS-CON Media. She is the publisher of famous "Billygrams" and the editor-in-chief of "Client/Server News" for more than a decade. One of the most respected technology reporters in the business, Maureen can be reached by email at maureen(at)sys-con.com or paperboy(at)g2news.com, and by phone at 516 759-7025.